Senior Business Analyst

About the role

About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks. Visit our Institutional Page Business Analysts at Nubank As a company at the forefront of the financial revolution in Latin America, Nubank has experienced exponential growth since its inception. To keep that growth healthy and people-centered, we constantly need to make critical, data-informed decisions — and Business Analysts are at the heart of that process. BAs work collaboratively across teams to structure and analyze data, challenge assumptions, and translate findings into real improvements in our customers' experience. You'll have the support of a highly qualified, diverse team, and plenty of room to grow. We're looking for people who are curious, proactive, and energized by solving complex problems — not necessarily those with all the answers, but those who know how to find them. You can read more about it in our blog and get some insights into how we work. As a Business Analyst, you're expected to: Do investigative work focused on deciding which data makes the most sense to use in each situation — and when the data isn't there yet, design the right tests or approaches to get it Work closely with your team to support data-based decisions, ensuring project flow and making the process of taking calculated risks comfortable despite uncertainties Work with large volumes of data to build a solid foundation for decision-making — knowing that not all answers are in the data, and that's okay Use tools like SQL, Python, and Scala for data extraction and analysis — no prior experience needed, we teach these in your first weeks Understand our products and how they interact with other areas of the business Learn continuously from a well-prepared and highly qualified team Work in a complex, dynamic, and diverse environment on projects that will impact a large number of customers What we're looking for: Analytical capacity: comfort with numbers and calculations, and the ability to solve problems methodically Business basics: understanding the dynamics between risks and opportunities, and how business and technical areas (products/engineering) interact Problem solving: creativity and practicality in finding solutions to day-to-day challenges Awareness of how your decisions and work impact our customers' experience, seeking results that align with our purpose Willingness to learn, especially when it comes to new tools — no coding experience required before joining Openness to receive feedback and incorporate it into your development Adaptability to a multifunctional environment A profile that adds value to Nubank's culture Our Benefits Extended Parental Leave and Daycare Allowance for all parents Parental Consultancy NuCare – Psychological, Financial and Legal Assistance Program Medical Plan, Dental Plan, and Life Insurance Work-from-home Allowance NuLanguage – Language Course Program Nucleo – Our internal learning platform Food/Meal Card (Vale-Refeição and/or Vale Alimentação) Public Transportation Commuting Benefit (Vale-Transporte) Gym Partnerships 30 days of paid vacation Chance of earning equity at Nubank Relocation Assistance Package, if applicable Work Model for this Role Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.