Claims Billing Administrative Assistant
RESPONSIBILITIES:
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Contacts patients with outstanding balances in attempt to collect via phone and mail daily.
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Writes clear, concise appeals for unpaid claims when necessary.
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Ensures payments are made according to fee schedule when applicable and posted to patient accounts properly.
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Manually enters patient demographic and insurance information into software systems.
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Assigns financial responsibility to patient with delinquent accounts daily.
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Files and discharge Medical Liens monthly.
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Follows and abides by state guidelines for lien filing.
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Ensures all Liens are being tracked within a timely manner and documented in a master file.
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Provides a copy of Liens to patient(s) via mail.
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Communicates with management of all outstanding balances, lines filed, and liens discharged monthly.
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Performs other tasks as assigned by the Billing Manager.
QUALIFICATIONS:
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High school graduate.
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Demonstrated ability to type 45 WPM.
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Detail oriented and organized, Excellent customer service skills, excellent verbal, and written skills.
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Experience filing and discharging liens.
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Ability to follow oral and written instructions.
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Ability to prioritize and complete tasks in a timely manner.
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Ability to be cross trained in other areas of the business office.
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Experience using computers including email, word processing, and internet.
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Expert with Excel
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Knowledge of State Lien Laws a plus
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Bilingual speaking and writing a plus
Job Type: Full-time
Benefits: 401(k), $0 Premium- Medical, Vision, and Dental, Critical, and Accident.
Training: 30 days In-House, then remote.
Schedule: Monday to Friday
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