TEMPORARY RECEPTIONIST We are looking for a well-spoken, energetic and customer-focused Temporary Receptionist to join a well-established company specialising in curtain and blind accessories. The successful candidate must be organised, proactive and confident when dealing with customers, both face-to-face and telephonically.
Key Responsibilities:
- Welcoming visitors and directing them to the relevant departments.
- Managing a busy 20-extension switchboard, transferring calls and taking messages.
- Handling customer enquiries and following up on outstanding payments.
- Managing incoming mail, deliveries and courier collections.
- Ensuring the reception area is kept neat and presentable.
- General administrative duties, including scanning, photocopying and responding to emails.
- Completing Goods Received Notes for stock received.
- Printing and distributing order sheets and payment documents to the sales team.
- Recording orders on the sales order log.
- Emailing order confirmations and payment requests to customers.
- Sending internal stock orders to the factory.
Requirements:
- Minimum 3 years' reception, administration or customer service experience.
- Excellent communication skills and a professional telephone manner.
- Strong customer service skills.
- Well-organised, energetic and able to multitask.
- Good computer literacy and attention to detail.
- Ability to work independently and take initiative.
- Experience handling customer queries and following up on payments would be advantageous.
Desired Skills:
- Reception
- Admin
- Switchboard
- Customer Service
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