Revenue & Distribution Manager
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***Revenue \& Distribution Manager***
***Working Pattern:*** *Mon\-Sun / 45 Hrs per week*
***Department:*** *Revenue \& Central Reservations*
***About the Role :***
*We are looking for an approachable, sharp\-thinking* ***Revenue \& Distribution Manager*** *to lead our Central Reservations plus pricing and channel strategy. If you enjoy turning data into real commercial success, keeping a close eye on market demand, and working closely with operational teams, this role is a brilliant fit.*
*You will take ownership of running a fast\-paced reservations department as well as our daily rates, manage our distribution channels, and ensure our Property Management System (PMS) works seamlessly across all platforms.*
***What You’ll Be Doing***
***1\. Smart Pricing \& Yield Management***
* *Prepare and oversee our daily rate strategy, flexing pricing manually throughout the day as market demand evolves.* * *Keep rate management systems fully updated and accurate.* * *Plan pricing a full year ahead, ensuring at least 12 months of rolling rates are loaded for OTAs and booking agents.* * *Identify upcoming low\-demand periods early to launch tailored promotions, special offers, and seasonal rate tweaks.* * *Apply sensible rate restrictions when applicable* * *Maintain an up\-to\-date events calendar—including school holidays and local events—so rates reflect true demand, regardless of what the wider market is doing.*
***2\. Market Awareness \& Performance Tracking***
* *Stay tuned to wider market trends, promotional offers, and pricing movements to identify new business opportunities or demand shifts.* * *Track daily pick\-up, third\-party performance scoring, and key metrics, making corrections whenever needed.* * *Monitor business PACE against last year’s occupancy and revenue figures.* * *Keep a clear focus on weekly, monthly, and annual budgets versus actual revenue.* * *Share key performance insights with the leadership team so everyone works towards the same commercial goals.*
***3\. Systems \& Distribution***
* *Ensure rate parity across all platforms by checking that rates in our PMS match OTAs like Booking.com.* * *Build and manage room types, rate codes, and description content across OTAs, B2B booking channels, and our PMS.* * *Keep our GDS system (HotelREZ) up to date, loading rates and tendering for corporate business.* * *Oversee PMS software updates and double\-check system connections once completed.*
***4\. Marketing \& Direct Revenue***
* *Create, load, and manage special packages and promotions on our direct website booking engine.* * *Partner with voucher companies to fill quieter periods.* * *Collaborate with our F\&B and Spa teams so promotions drive spend across the entire business, not just bedroom sales.* * *Help answer reservation calls, handle booking enquiries, making direct bookings and assist guests directly when needed.*
***5\. Financial Integrity \& Daily Audits***
* *Check that internal rate allocations (such as breakfast or dinner portions) are set correctly.* * *Review commission invoices to make sure percentages and charges are accurate.* * *Perform routine spot\-checks on reservations to ensure correct rate codes, booking terms, and guest notes.* * *Keep track of out\-of\-service rooms and understand the reasons why.* * *Review guest refunds with the Finance team, follow up on walkouts or non\-payments, and monitor the Aged Debtors report against credit limits.*
***6\.Team Training \& Knowledge Sharing***
* *Empower Front\-of\-House: Train and upsell front desk and reservations staff so they understand current promotions, rate terms, and booking codes.* * *Commercial Awareness: Help team members understand the why behind rate changes and restrictions, building a revenue\-conscious culture across the hotel.* * *System Best Practice: Guide colleagues on clean data entry in the PMS to ensure accurate reporting and smooth guest check\-ins.*
***What We Are Looking For***
* ***System Knowledge:*** *Hands\-on experience with* ***Guestline*** *PMS and* ***ProfitRooms****.* * ***GDS Experience:*** *Practical knowledge of managing* ***HotelREZ*** *or similar GDS networks.* * ***Commercial Mindset:*** *Solid experience in yield management, pricing strategy, and OTA channel management.* * ***Attention to Detail:*** *Comfortable managing numbers, spotting system discrepancies, and maintaining strong financial checks.* * ***Great Communicator:*** *A positive team player who can share ideas clearly with colleagues across all departments.*
Work Location: In person
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