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ODigMa

Online Reputation Management

Bangalore, KarnatakaOn-siteIndividual contributorvia adzuna
online reputation managementsocial media monitoringcustomer feedbackgoogle my businesscrisis managementcommunication

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Key Responsibilities: ● Monitor and manage brand mentions, reviews, and feedback across Google, Facebook, Instagram, Twitter, LinkedIn, and third-party platforms ● Respond promptly and professionally to both positive and negative reviews/comments ● Track sentiment and escalate potential crises or sensitive issues when necessary ● Maintain and optimize Google My Business (GMB) and other business listing platforms ● Collaborate with internal teams (customer service, content, social media) for res…

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