Work in your element

At Oleon, we bring you natural chemistry. Ambitious, with both feet on the ground. That's who we are and that's how we will continue to grow. Our specialty lies in converting natural fats and oils into a wide range of oleochemical products. We offer them in a large variety of markets such as: cosmetics, nutrition, crop protection, industrial ingredients, lubricants, oilfield, coatings, detergents, and many more.

Oleon has over 1,000 employees worldwide in 10 different countries. Enthusiastic people who are completely in their element here at Oleon are more than welcome to join our team.

We are looking for a Commercial Operation Officer to further strengthen our Sales & Marketing department.

After the Account Manager receives a confirmation of an order, agreement or sales contract, responsible for the follow-up of the order from start to finish in order to ensure a qualitative and timely delivery of products to customers

Some of your main duties & responsibilities:

To process customer orders in S/4HANA and OTM accurately and according to customer requirements
To plan and coordinate shipments from order confirmation to delivery, ensuring timely delivery
To coordinate shipment procedures and documentation with Production, Supply Chain, Warehouse, Freight Forwarders, Transporters and Shipping Lines
To liaise with customers, importers, exporters, freight forwarders, transporters, Customs Department and relevant government agencies on shipping, import/export and logistics matters
To prepare and verify shipping and commercial documents, including commercial invoices, packing lists, certificates of analysis, certificates of origin and other required documents
To prepare and apply for Certificates of Origin through MITI and the local Chamber of Commerce, as well as other export documents
To scan and maintain shipping and commercial documents in OpenText for proper record keeping and traceability
To update sales and transaction information in the shared Excel file after sales invoice issuance to support MPOB reporting
To prepare and submit tax exemption applications, including Schedule A and Schedule C, and follow up on the required documents and approvals
To provide after-sales support and respond to customer enquiries on orders, shipment status, documentation and related matters
To manage returns, credit notes and other customer-related cases, including obtaining the necessary approvals and supporting documents
To maintain accurate customer, order, shipment and other relevant master data and records
To provide back-up support to the Customer Service / Commercial Operations team to ensure smooth daily operations
To support other Commercial Operations / Customer Service activities, reports and projects as required
To perform other duties and responsibilities as assigned by the superior from time to time

You'll succeed if:

You have process at least Diploma/Bachelor's Degree in Logistics, Business Studies/ Administration/ Management or equivalent
Fresh graduates with relevant qualifications can be considered
You have good communication and coordination skills
You are proficient in Microsoft Office & Outlook
You have experience in SAP / S/4HANA or other ERP systems is an advantage
You have knowledge in shipping and commercial documentation
You have basic knowledge of import/export and logistics procedures is an advantage
You are familiarity with OTM / OpenText is an advantage
You have good data entry and record-keeping skills
You are able to organized, responsible, and able to work independently
You have motivation and a strong desire to take on new challenges and learn as much as possible

You must be willing to work at Centro Mall, Klang

Next to your skills, it is your drive and motivation that will make all the difference!

Your benefits:

You will join a company with ambitious goals and a welcoming atmosphere. Both your personal development and work-life balance are equally important to us. You can expect an attractive salary and pension scheme, along with impressive range of numerous benefits with a solid medical insurance health plan that you can rely on. Oleon is dedicated to fostering an inclusive environment that embraces all forms of diversity. We ensure equal opportunities in our recruitment and integration processes and ensure that you can be yourself in our professional environment.

Oleon is a business unit of Avril, the industrial and financial leader in the French vegetable oil and protein sector.

Avril is present in consumer food, animal nutrition and expertise, renewable energy and chemistry, with a recorded revenue of 8,2 billion euro across 18 countries in 2025. The Group focuses its growth on a unique value-sharing model.

Avril and its 8,478 employees, driven by its purpose, "Serving the Earth", are committed to addressing climate change and population growth challenges.

*Joining Avril means choosing to work in a company that harmoniously brings together performance and responsibility, innovation and humbleness, the group and individuals. Avril: there is another way.

avril.com | X @Avril_Group | LinkedIn Avril | Instagram Avril ServirLaTerre | Welcome To The Jungle Avril

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