Conduct requirements gathering workshops and stakeholder interviews to
understand business processes, retail operations, and POS system requirements.
Analyze business requirements and translate them into detailed functional
specifications, process flows, use cases, and user stories
Document and maintain Functional Design Specifications (FDS), and related project
artifacts.
Define reporting, data consolidation, master data, and integration requirements
across POS, ERP, payment, inventory, and other connected systems.
Collaborate with vendors, developers, and technical teams to clarify requirements
and ensure alignment with business objectives.
Prepare wireframes, mock-ups, process maps, and report prototypes to facilitate
solution design and stakeholder validation.
Support the Project Manager in scope definition, requirements traceability, impact
assessment, and change management activities.
Facilitate requirements reviews, walkthroughs, and sign-off sessions with business
stakeholders.
Develop test scenarios, test cases, and acceptance criteria based on approved
requirements.
Lead and coordinate System Integration Testing (SIT), User Acceptance Testing
(UAT), defect validation, and business sign-off activities.
Validate delivered functionality, reports, integrations, and data accuracy against
approved specifications.
Support deployment readiness activities including business process validation,
training material review, and cutover planning.
Assist in issue resolution, root cause analysis, and post-go-live stabilization support.
Ensure compliance with project governance, documentation standards, and quality
assurance processes.
QUALIFICATIONS:
Bachelor's degree in Information Technology, Computer Science, Business
Administration, or related field.
Minimum 3-5 years of Business Analyst experience in enterprise system
implementation projects.
Proven experience in POS implementation, retail systems, store operations, or retail
solutions.
Strong understanding of retail business processes including sales transactions,
promotions, pricing, inventory, returns, loyalty programs, and payment processing.
Experience working with cross-functional teams, vendors, and business stakeholders.
Knowledge of requirements management methodologies, process mapping, and
testing practices.
Strong analytical, documentation, communication, and stakeholder management
skills.
Highly Preferred (POS-Specific)
Experience in at least one end-to-end POS implementation or major POS upgrade
project.
Experience supporting deployment across 100+ retail stores or multiple
geographically dispersed locations.
Familiarity with POS integrations involving ERP, CRM, loyalty, inventory
management, payment gateways, and fiscal systems.
Understanding of retail store operations, cashier workflows, store opening/closing
procedures, and exception handling processes.
Must be willing to work in MOA Complex, Pasay City, Monday to Friday, compressed time 9am to 730pm
Pay: Php45,000.00 - Php50,000.00 per month
Work Location: In person
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