Job Purpose: The Growth Manager will lead the end-to-end lifecycle of warranty and damage protection programs. This role will be responsible for conceptualizing, pricing, and launching protection plans across a wide array of categories, including Electronics, Consumer Durables, Mobile, Laptops and new categories.
- Product Innovation & Design
· Conceptualize and design comprehensive warranty, Annual maintenance contract and accidental damage protection plans.
· Draft detailed Terms & Conditions (T&Cs)
· Expand product footprints into new categories.
2. Market Intelligence & Strategy
· Conduct frequent market surveys to identify evolving customer needs and competitive gaps.
· Maintain a "Competitor War Room" mindset—staying updated on the pricing, T&Cs, and service levels of industry.
· Act as the primary custodian for all product documentation and program health.
3. Commercials & Risk Management
· Develop robust pricing models based on loss-ratio analysis, repair costs, and market benchmarks.
· Identify potential underwriting risks and create "counter-measures" (deductibles, exclusions, or frequency caps) to ensure profitability.
4. Sales Enablement & Communication
· Transform complex technical products into compelling sales pitches and high-impact "One-Pagers."
· Create and deliver sophisticated PowerPoint presentations for internal stakeholders and external B2B partners.
· Work closely with the sales team to ensure they are equipped with the "Why" behind every product feature.
Desired candidate profile:
- 8+ years of experience in device protection, Insurance, InsurTech, Extended Warranty, or Product Management within the Consumer durable, IT and Consumer Finance sector.
- Analytical Prowess: Ability to handle large data sets to derive pricing and risk-mitigation strategies.
- Drafting Skills: Exceptional command of the English language for drafting legally sound and easy-to-understand T&Cs.
- Entrepreneurial Mindset: Comfortable with ambiguity and passionate about building products from scratch.
- Prior exposure to Extended Warranty / AMC / Protection Plans is mandatory
- Worked with OEMs, service franchises, or repair networks.
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