Applied AI Engineering - San Francisco
About the Team
Identity is the foundation of trust in an AI-powered world. As people build a rich personal and organizational context in ChatGPT, they need systems that protect it, remember it, and let them share it securely across apps and agents. Without strong identity, context stays locked away or exposed. With it, AI becomes safe, personal, and truly useful, empowering users while keeping control firmly in their hands. Our team builds the trusted OpenAI account layer that connects people, enterprises, developers, and agents to OpenAI apps and the broader AI ecosystem. Our systems are the front door to OpenAI—held to an exceptionally high bar for availability, security, and latency—and are depended on by many internal teams.
About the Role
As an Engineering Manager that enables trusted access to OpenAI products.
In this role, you will:
- Building engineering team. Coach and mentor engineers and senior technical leads to increase their impact and support their growth.
- Define and own the technical strategy, roadmap, and execution for OpenAI’s core identity systems.
- Guide the architecture of distributed systems operating at massive scaleance.
- Partner closely with Product and Infrastructure teams to support new product needs and uphold high system standards.
- Ensure the team operates effectively, maintains strong engineering rigor, and consistently delivers against ambitious goals.
- Establish processes and a culture that enable fast learning, high trust, and responsible innovation.
- Lead the team responsible for the authentication stack and token exchange infrastructureance.
- Own and improve request validation at the edge for logged-in users, delivering extremely high reliability and fast validation under high throughput.
- Oversee systems that enable secure access to user data, improving scalability, reliability, and access patterns for internal consumers across the company.
You might thrive in this role if you:
- Have 10+ years of experience building, scaling, and operating distributed systems at large scale.
- Have 3+ years of experience managing high-performance engineering teams in fast-paced, rapidly shifting environments.
- Care deeply about people leadershipance.
- Communicate clearly, think holistically, and make decisions grounded in both user needs and long-term sustainability.
- Have experience managing an infrastructure team and are effective at hiring, coaching, and developing engineers while maintaining strong operational excellence.
- Have deep experience building and operating high-scale backend systems, with a track record of improving reliability, latency, and security in production.
- Bring broad infrastructure expertise across the stack—from hardware and cluster management to services and storage layers.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core the full spectrum of humanity.
We are an equal opportunity employeration, or other applicable legally protected characteristic.
Background checks for applicants will be administered in accordance with applicable lawation technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Compensation
$293K – $385K + Offers Equity
The base pay offered may vary depending on multiple individualized factorsance-related bonus(es) for eligible employees, and the following benefits.
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
More details about our benefits are available to candidates during the hiring process.
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
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