Key Responsibilities:
Attend inbound phone calls from customers and handle enquiries in a professional and courteous manner. Convert customer enquiries into successful sales orders by providing accurate product information and effective follow-up. Respond promptly to customer queries received through WhatsApp and other social media platforms. Coordinate with customers throughout the order process, ensuring timely updates and excellent customer service. Follow up on orders until the products are successfully delivered to the customer's destination. Build and maintain strong customer relationships by providing exceptional after-sales support. Maintain accurate records of customer interactions, enquiries, and order status
Pay: ₹12,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
Work Location: In person
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