Operations Manager
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**Job Summary:**
The Operations Manager is responsible for managing their respective area(s) including shipping, receiving of items, maintenance, stocking, and pulling products for shipment in their respective area. **Core Duties**
* This role is expected to oversee operations in Middle East along with the distribution operations in India * Management of employees in respective area of operations: shipping, production, receiving, maintenance, inventory, logistics, etc. * Review shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules. * Oversee incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments. * Coordinate communication between the warehouse, customer service and sales teams as required to ensure efficient and timely deliveries are occurring. * Maintain warehouse cleanliness in compliance with OHS and safety policies. * Equipment maintenance as applicable. * Provide international documentation as required for all international shipments. * Establish and maintain good rapport with internal and external customers through effective communication both written and oral. * Assist with daily, weekly and monthly cycle counting and other inventory management functions as needed. * Unload, verify, record, and label all incoming deliveries and pickups. * Maintain the proper working order of all warehouse equipment and tools. * Ensure compliance throughout the facility to global process standards and work on continuous improvement initiatives. * Assist with all ISO9001 compliance activities as needed * Other duties as assigned
**Basic Qualifications**
* High School diploma or equivalent * Minimum 5 years progressive management experience in maintenance, warehousing, and shipping operations * Strong communication skills to deal with customers, employees, carriers, and management * Proven skillset in organization, problem\-solving and great attention to detail * Knowledge of Microsoft Office Programs * Ability to lift items / packages (up to 35 lbs. / 15 kg) * Forklift knowledge and competency certificate a plus * Travel as per business requirements
**Desired Qualifications**
* Bilingual: English and local language preferred
XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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