Job Summary:
The Operations Manager is responsible for managing their respective area(s) including shipping, receiving of items, maintenance, stocking, and pulling products for shipment in their respective area. Core Duties
- This role is expected to oversee operations in Middle East along with the distribution operations in India
- Management of employees in respective area of operations: shipping, production, receiving, maintenance, inventory, logistics, etc.
- Review shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules.
- Oversee incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.
- Coordinate communication between the warehouse, customer service and sales teams as required to ensure efficient and timely deliveries are occurring.
- Maintain warehouse cleanliness in compliance with OHS and safety policies.
- Equipment maintenance as applicable.
- Provide international documentation as required for all international shipments.
- Establish and maintain good rapport with internal and external customers through effective communication both written and oral.
- Assist with daily, weekly and monthly cycle counting and other inventory management functions as needed.
- Unload, verify, record, and label all incoming deliveries and pickups.
- Maintain the proper working order of all warehouse equipment and tools.
- Ensure compliance throughout the facility to global process standards and work on continuous improvement initiatives.
- Assist with all ISO9001 compliance activities as needed
- Other duties as assigned
Basic Qualifications
- High School diploma or equivalent
- Minimum 5 years progressive management experience in maintenance, warehousing, and shipping operations
- Strong communication skills to deal with customers, employees, carriers, and management
- Proven skillset in organization, problem-solving and great attention to detail
- Knowledge of Microsoft Office Programs
- Ability to lift items / packages (up to 35 lbs. / 15 kg)
- Forklift knowledge and competency certificate a plus
- Travel as per business requirements
Desired Qualifications
- Bilingual: English and local language preferred
XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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