Job Overview
Charis Caregivers of Grace (CCOG) is a growing, faith-based, non-medical home care agency serving PA, DE, and NJ. We're hiring an experienced Home Care Operations Manager to help lead and scale operations as we launch across the tri-state area.
What you'll do:
- Oversee caregiver scheduling, staffing, and coverage
- Assist with client intake and care-plan coordination
- Conduct field and supervisory site visits — both announced and unannounced
- Oversee quality assurance (QA) and survey / inspection readiness
- Ensure state and federal home-care compliance (PA DOH, DE OHFLC, NJ)
- Maintain caregiver personnel files and required documentation
- Ensure required state notices and policy documents are properly displayed at the office
- Lead caregiver onboarding, competency tracking, and ongoing training
- Train new caregivers through both online courses and in-classroom instruction
- Run scheduling/EVV and payroll systems (AxisCare)
- Build referral relationships with hospitals, facilities, and community partners
- Provide on-call and after-hours availability for coverage and emergencies
- Perform other duties and responsibilities as assigned that may not be specifically listed
What we're looking for:
Experience in home care/home health agency operations; knowledge of state licensing and compliance; strong leadership and organization; associate degree or higher preferred, RN/healthcare background a plus.
What we offer: W-2 employment, mission-driven culture, and real growth as we build. Apply at ccog.care/careers.html (complete the application there) or email your resume to help@ccog.care. Serving with Grace. Caring with Purpose.
Qualifications — Required:
- 2+ years in home care / home health agency operations (or comparable healthcare operations/supervisory role)
- Working knowledge of state home care regulations and licensing (PA DOH; DE/NJ a plus)
- Proven leadership — staff supervision, scheduling, and team management
- Ability to train caregivers in both online and classroom settings
- Strong organization and communication; comfortable with EVV/scheduling software (AxisCare)
- Valid driver's license and reliable transportation
- New Jersey–based applicants must hold a current NJ CHHA certification/license
- Available for on-call / after-hours needs
Qualifications — Preferred:
- Associate degree or higher — relevant experience will be considered in lieu of a degree
- RN, LPN, or other healthcare credential
- Experience with intake, care planning, and family relations; bilingual a plus
Benefits:
- Paid time off (one week) and paid sick leave (one week)
- Health coverage available through the ACA Health Insurance Marketplace
- W-2 employment, mission-driven culture, and real growth as we build
Conditions of Employment:
- 23+ and legally authorized to work in the U.S.
- Must pass pre-employment drug & alcohol screening and agree to random drug & alcohol testing (drug-free workplace)
- Must pass required background checks (criminal history + child abuse clearance; FBI fingerprinting where applicable)
Apply at ccog.care/careers.html or email your resume to help@ccog.care. "Serving with Grace. Caring with Purpose."
This role is ideal for motivated individuals eager to make an impact in retail operations while advancing their managerial career. Join us to lead a vibrant team dedicated to delivering outstanding customer experiences through efficient store management!
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Flexible schedule
People with a criminal record are encouraged to apply
Work Location: Hybrid remote in Philadelphia, PA 19129
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