Job Title: Operations Manager Company: Kali Charan Singh Infra Private Limited – The Thrills Fun Park Location: Begusarai, Bihar Job Type: Full-time
Job Summary
We are looking for an experienced and responsible Operations Manager to manage the day-to-day operations of The Thrills Fun Park. The candidate will be responsible for smooth functioning of the park, staff coordination, customer service, safety, maintenance, and overall operational efficiency.
Key Responsibilities
- Manage daily operations of the fun park and ensure smooth functioning of all departments.
- Supervise and coordinate staff including ticketing, security, housekeeping, food service, sales, and other operational teams.
- Prepare duty rosters and monitor staff attendance and performance.
- Ensure excellent customer service and handle visitor queries or complaints professionally.
- Monitor cleanliness, hygiene, safety, and maintenance of the premises.
- Coordinate with maintenance teams for rides, equipment, electrical systems, and other facilities.
- Ensure proper implementation of safety procedures and emergency protocols.
- Monitor ticketing, entry management, crowd control, and visitor flow.
- Coordinate with the HR and management team regarding manpower requirements and staff issues.
- Monitor inventory, supplies, uniforms, operational equipment, and other requirements.
- Prepare daily and weekly operational reports for management.
- Identify operational problems and take appropriate corrective action.
- Ensure company policies, procedures, and management instructions are properly followed.
- Coordinate special events, peak-day operations, and promotional activities when required.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, Hospitality, or a related field preferred.
- Previous experience in operations, hospitality, amusement parks, resorts, hotels, retail, or similar industries will be preferred.
- Strong leadership and team-management skills.
- Good communication and problem-solving abilities.
- Ability to handle multiple departments and work under pressure.
- Basic knowledge of MS Excel, reporting, and office applications.
- Flexible to work on weekends, holidays, and during peak operational periods.
Skills Required
Operations Management | Team Handling | Staff Supervision | Customer Service | Problem Solving | Facility Management | Reporting | Safety Management | Leadership | Coordination
How to Apply
Interested candidates can apply through Indeed or send their updated Resume/CV to kcsinfra2023@gmail.com.
Pay: ₹10,000.00 per month
Work Location: In person
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