Operations Supervisor - Fast Food Franchise
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Reach the decision-maker — $5About the role
**About the Role:** Dova Innovations LLC is conducting a talent acquisition search on behalf of a prominent, multi\-unit McDonald's franchisee organization. We are seeking an Operations Supervisor to oversee operations, drive restaurant profitability, and lead management teams across regional restaurant locations.
**Job Title:** Operations Supervisor
**Location:** Fort Wayne, IN
**Salary:** $70,000 – $80,000 a year (Commensurate with experience)
**Job Type:** Full\-time (Salaried)
Full Job Description
We are an expanding McDonald’s franchisee organization launching operations in the Fort Wayne market. We are seeking an **Operations Supervisor** to oversee an initial territory of 2 locations, with the potential to build up to 3 or 4 locations depending on volume and workload.
We are looking for an operational leader who holds themselves to a high standard, holds their General Managers accountable, and focuses heavily on strategic planning and execution. The ideal candidate is growth\-minded and looking to help us acquire and grow into more locations in the future.
Core Responsibilities:
* **Drive Performance:** Oversee and help restaurant General Managers run successful operations, hit transaction goals, and maintain brand QSC standards. * **Financial Strategy:** Review store P\&Ls with the Operator on a monthly basis, setting clear plans to hit specific profit targets. * **People \& Development:** Recruit, onboard, and mentor GMs and assistant managers to build a strong internal talent pipeline for future franchise growth. * **Store Audits:** Conduct regular operational diagnostics and standard restaurant audits (including cash and OSHA) to identify and fix sales bottlenecks.
Position Dynamics \& Schedule:
* **Flexibility:** As the go\-to leadership resource for your locations, a highly flexible schedule is required. This includes working weekends, holidays, and evenings as needed to support the stores. * **Travel:** Daily travel between locations within the city limits of Fort Wayne, IN.
What We Offer:
* **Paid Time Off:** 4 weeks of paid vacation from year one * **Vehicle Allowance:** $500/month auto allowance for local travel * **Technology:** Free company\-issued cell phone and service plan * **Retirement:** 401(k) program with a 4% company match * **Health Benefits:** Competitive medical coverage through Blue Cross Blue Shield (BCBS), Dental, Vision, Short Term Disability * Tuition Assistance
Qualifications:
* **Accountability \& Integrity:** A proven track record of executing for results and maintaining professional standards across teams. * **Experience:** 2\+ years of multi\-unit restaurant management experience is preferred. A high\-performing single\-unit McDonald's General Manager with 3\+ years of high\-volume experience and a readiness to step up will be considered. * **System Knowledge:** Prior experience within the McDonald’s system (including familiarity with RDM, ROIP, and P\&L diagnostics) is highly preferred but not required. * **Logistics:** Must reside in or be able to commute daily within the Fort Wayne area. A valid driver's license is required.
Pay: $70,000\.00 \- $80,000\.00 per year
Benefits:
* 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance
Work Location: In person
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