← All jobs
Optus

Associate Director, Quality Assurance Frameworks & Innovation

The Rocks, SydneyOn-siteDirectorvia adzuna
quality assuranceaiinnovationcontact centre

Don't apply into the void.

Most applications for this Optus role vanish into an ATS. With jobfinder-ai, your agent finds the actual hiring manager or founder behind this opening and sends a tailored email from your own inbox — so a real person reads your pitch and replies. We then follow up until you land on the calendar.

Reach the decision-maker — $5

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. As an Associate Director, Quality Assurance Frameworks & Innovation you will be at the forefront of transforming our contact centre quality assurance practices with innovative AI technologies. You will lead the build and implementation of AI-enabled quality assurance, ensuring we maintain a proactive and compliant QA environment. …

Set this role as a target and your agent does the sourcing, finds the verified email, writes the pitch, and follows up — on autopilot.

Start your hunt