Senior Data Systems Software Engineer

About the role

Implements end\-to\-end features across application and data layers with growing autonomy. Designs data models for common patterns (including star/snowflake for analytics), optimizes queries, and debugs performance issues. Leverages Oracle Application Express and PL/SQL where appropriate; adds telemetry to track usage, conversion, and latency. Applies secure coding practices, reviews peer code, and improves documentation of service contracts. **Key Responsibilities****Data Systems Software Development:*** Deliver end\-to\-end features spanning application services and Oracle Database data models (including star/snowflake patterns). * Diagnose and improve query and API performance affecting user experience and service\-level agreements. * Introduce controlled experiments (A/B tests) with clear success metrics and data collection plans. * Designs existing and new services.

**Software Development and Coding – Design, Testing, and Optimization:*** Designs software solutions and analyzes and helps identify requirements to achieve business and operational goals, independently. * Adheres to and suggests improvements to all phases of the software development lifecycle. * Utilizes working knowledge to develop new software features and enhancements following design specifications and develops documents to clarify software design and code. * Leads code reviews in designated areas to help drive improvements. * Conducts debugging and troubleshooting to identify and fix moderately complex software issues. Develops fixes for identified issues. * Implements software testing (e.g., functional and non\-functional testing), quality assurance processes, software error logging, monitoring, and observability for effective debugging, ensuring review by manager and/or lead throughout the process. * Exercises judgment and discretion to conduct performance profiling and optimization of coding. * Troubleshoots and resolves moderately complex issues related to application programming interface (API) functionality and integration. * Implements moderately complex API versioning, lifecycle, and interoperability strategies.

**Software Architecture – Software System Structural Design:*** Designs and develops software, systems, and services aligned to pre\-defined system architecture. * Develops working knowledge of software architecture decisions and best practices. * Collaborates with team leads to review work to ensure alignment with software architecture. * Implements moderately complex performance optimization and scalability strategies in software design.

**Issue/Defect Collaboration – Software Products Support:*** Collaborates within and beyond immediate team to understand customer issues and align solutions. * May provide technical guidance and support to customers regarding customer\-reported issues, independently. * Coaches, mentors, and guides others to advocate for customers' interests and suggests product enhancements based on feedback. * Influences team to ensure customer satisfaction through timely resolution of issues and effective communication. * Implements customer issue and/or defect handling and training processes, independently. * Investigates and troubleshoots complex product maintenance issues to ensure customer agreement on short\- and long\-term solutions (e.g., future enhancements).

**Practices and Standards Compliance – Security and Compliance:*** Collaborates with the team to establish and follow development practices and coding standards. * Exercises judgment and discretion to ensure code quality and adherence to broad acceptance criteria during development. * Keeps up\-to\-date with industry best practices and applies them to software development processes. * Implements secure coding practices to prevent security vulnerabilities.

**Development Operations – System Maintenance:*** Performs periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities). * Exercises judgment and discretion to drive improvements, ensure automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.

**Core Responsibilities****Planning \& Execution:*** Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements. * Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency.

**Collaboration \& Partnership:*** Collaborates across teams to align on expectations and achieve shared objectives. * Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. * Actively listens to diverse perspectives and asks questions to ensure understanding of others.

**Problem Solving:*** Independently identifies and addresses standard and non\-standard issues in accordance with standard practices, escalating more complex issues as appropriate. * Analyzes data and/or information from multiple sources to troubleshoot standard and non\-standard errors. * Contributes to knowledge sharing and best practices.

**Continuous Learning:*** Embraces continuous learning by actively seeking to build knowledge and new skills and/or tools and staying current with industry trends and best practices. * Seeks out and leverages feedback and training to improve skills. * Contributes to a culture of continuous learning and knowledge sharing with team members.

**Continuous Improvement:*** Develops ideas and recommends updates to increase the efficiency and effectiveness of processes, protocols, and workflows within a team. * Seeks input from team members on alternative approaches and methods for improving work.