Key Responsibilities
Sales & Technical Support
- Provide technical support and solutions to existing and prospective customers.
- Understand customer requirements and develop suitable technical propositions and solutions.
- Support customer meetings throughout the full sales cycle, from opportunity identification to post-sales support.
- Respond to RFPs, prepare customer presentations and conduct technical training.
- Support custom projects by liaising between customers and design/manufacturing teams.
- Develop technical content, product collateral and application materials to support sales and marketing activities.
- Support industry trade shows, exhibitions, technical demonstrations and partner events.
- Work closely with regional and global technical teams to develop customer opportunities and product design-ins.
New Application & Product Development
- Develop application solutions and support the creation of new product applications.
- Identify suitable solution providers and partners for product development and accessories.
- Assist with product design, testing and optimisation to support large-scale product adoption.
- Review technical content for new products and applications.
- Build and maintain technical knowledge bases, FAQs and product documentation.
- Support product NPI activities, including testing and technical marketing content.
Key Deliverables
- Provide strong technical support to product and sales teams across APAC.
- Contribute towards regional sales targets.
- Drive product design-in and design-win opportunities.
- Support new product introduction and technical documentation.
- Participate in customer and supplier meetings.
- Develop technical demos and training materials.
- Support technology exhibitions and industry events.
Requirements
- Degree in Electrical/Electronic Engineering or related field.
- 5–7 years of relevant experience.
- Experience in the complete product development cycle, from design and prototyping through production and go-to-market.
- Experience developing software applications under Linux OS.
- Strong understanding of schematics, Gerber files and PCB design.
- Experience in testing and debugging electronic products.
- Knowledge of embedded software development, including Python and Zephyr.
- Good understanding of microcontrollers, processors and emerging technologies.
- Knowledge of compliance testing.
- Strong analytical and problem-solving skills.
- Excellent communication, presentation and influencing skills.
- Strong ownership, proactive attitude and ability to work independently.
- Able to manage projects across international time zones.
- Willing to travel regionally to support customers and events.
Added Advantage
- Experience with compliance testing laboratories.
- Knowledge of embedded computing / single-board computer ecosystems.
- Experience with MATLAB, Altium, Visual Studio, Arduino, Keil Studio or MS Office.
- Experience developing web, mobile, embedded or PC applications.
- Knowledge of AWS or Azure.
- Experience in product development and manufacturing.
- Experience applying IoT, ML or AI to real-world applications.
- Experience with RMA, returns and failure analysis.
- Experience in Android/iOS development and source control.
- Experience working in a matrix or multinational environment.
To facilitate the process, please ensure the following details are included in your resume:
Current Address / Location
Current Salary
Reason for Leaving
Expected Salary
Notice Period
WhatsApp: +6011-6539 5055
Kindly note that only shortlisted candidates will be notified.
Pay: RM6,800.00 - RM7,200.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Application Question(s):
- Please provide your DOB, reason for leaving, current salary, expected salary and notice period.
Work Location: In person
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