Senior Account Manager, Retail Media

About the role

<p class="p1"><span class="s1"><strong>About Us:&nbsp;</strong></span></p> <p class="p1"><span class="s1">Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and&nbsp;CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes.</span><span class="s2">&nbsp;</span></p> <p class="p1"><span class="s1">At&nbsp;Pacvue&nbsp;and Helium 10, great careers&nbsp;don’t&nbsp;just happen —&nbsp;they’re&nbsp;built. Here,&nbsp;you’ll&nbsp;rise as an industry leader, push the boundaries of innovation, own your journey, and thrive&nbsp;as part of an&nbsp;inclusive&nbsp;global&nbsp;community&nbsp;that’s&nbsp;redefining&nbsp;the future of commerce.</span><span class="s2">&nbsp;</span></p> <p class="p1"><span class="s1"><strong>About the Role:</strong>&nbsp;</span></p> <p class="p1"><span class="s1">We are looking for a self-starter with a proven track record of building relationships and taking full ownership of client inputs to deliver results. The ideal candidate will deliver an excellent client experience and execute at a strategic and tactical level to deliver growth for our clients across various retail media platforms. This includes activities such as creating and managing paid search and display media strategies for various retailers, providing annual and ongoing budget recommendations to help clients achieve their business objectives, highlighting other operational KPIs or opportunities that impact advertising effectiveness, and delivering regular reporting on advertising effectiveness. This position requires a candidate who can easily dive deep into a data set, develop strategies, and present their action plan to gain alignment with senior leaders.&nbsp;&nbsp;</span></p> <p class="p1"><span class="s1"><strong>Responsibilities:</strong>&nbsp;</span></p> <ul class="ul1"> <li class="li2"><span class="s1">Fully own the client relationship by building solid rapport, demonstrating transparency, and delivering results against joint business objectives&nbsp;</span></li> <li class="li2"><span class="s1">Develop strategic growth plans, gain client alignment, and fully execute against the aligned upon approach&nbsp;</span></li> <li class="li2"><span class="s1">Measure efficacy of the strategy through regular reporting against core retail media KPIs and ad-hoc audits to identify areas for refinement&nbsp;</span></li> <li class="li2"><span class="s1">Leverage retail media activities and other retail readiness recommendations to drive increased traffic and conversion and organic search ranking improvement&nbsp;</span></li> <li class="li2"><span class="s1">Highlight incremental sales opportunities to clients through participation in retailer programs, additional promotional opportunities, and recommendations to improve operational KPIs&nbsp;</span></li> <li class="li2"><span class="s1">Develop annual budget recommendations and properly allocate across campaigns to align with high level business objectives&nbsp;</span></li> <li class="li2"><span class="s1">Develop an annual marketing calendar incorporating key drive periods including relevant macro and micro seasons, new product launches, and client media calendars&nbsp;</span></li> <li class="li2"><span class="s1">Leverage Pacvue technology to manage budget pacing, communicate with client on trends and pacing, and deliver results within client budget thresholds&nbsp;</span></li> <li class="li2"><span class="s1">Prepare weekly and monthly retail media performance reports, analyze category trends, measure advertising and total sales, identify account trends, and perform competitive benchmarking across the client’s product portfolio&nbsp;</span></li> <li class="li2"><span class="s1">Maximize retailer share, revenue, and profitability for clients while integrating client’s internal objectives such as driving innovation or key items or product lines&nbsp;</span></li> <li class="li2"><span class="s1">Create strategic retail media plans for new product launches, including recommendations for retail readiness across core KPIs&nbsp;</span></li> <li class="li2"><span class="s1">Responsible for reporting, analysis, and communication with Pacvue and client management teams&nbsp;</span></li> </ul> <p class="p1"><span class="s1"><strong>Skills &amp; Qualifications:</strong>&nbsp;</span></p> <ul class="ul1"> <li class="li2"><span class="s1">5+ years experience working in eCommerce account management, sales, and/or digital marketing&nbsp;</span></li> <li class="li2"><span class="s1">Previous account management experience&nbsp;</span></li> <li class="li2"><span class="s1">Previous product management, project management, financial analysis, negotiation and/or marketing experience is a plus&nbsp;</span></li> <li class="li2"><span class="s1">Demonstrate an in-depth understanding of how retail media, sales, and operations work together&nbsp;</span></li> <li class="li2"><span class="s1">Proven ability to effectively manage complex Search and/or Display Media strategies across retail media providers like Amazon, Walmart, or Instacart&nbsp;</span></li> <li class="li2"><span class="s1">Proven track record of relationship building and account management&nbsp;</span></li> <li class="li2"><span class="s1">Proven success in driving results and implementing ideas in a fast-paced environment&nbsp;</span></li> <li class="li2"><span class="s1">Works efficiently and is always looking to streamline processes and workflows&nbsp;</span></li> <li class="li2"><span class="s1">Excellent organizational, communication, and presentation skills&nbsp;</span></li> <li class="li2"><span class="s1">Strong analytical skills, and the ability to take large data sets and extract actionable recommendations, are a must&nbsp;</span></li> <li class="li2"><span class="s1">Moderate Excel skills are a must&nbsp;</span></li> <li class="li2"><span class="s1">Previous people management experience a plus&nbsp;</span></li> </ul> <p class="p1"><span class="s1"><strong>Benefits:</strong></span></p> <ul class="ul1"> <li class="li2"><span class="s1">Flexible Paid Time Off&nbsp;&nbsp;&nbsp;</span></li> <li class="li2"><span class="s1">Paid Holidays and Floating Holidays&nbsp;&nbsp;</span></li> <li class="li2"><span class="s1">Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance&nbsp;&nbsp;</span></li> <li class="li2"><span class="s1">401k with Employer Match&nbsp;&nbsp;</span></li> <li class="li2"><span class="s1">Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization&nbsp;&nbsp;</span></li> <li class="li2"><span class="s1">Paid Parental Leave&nbsp;&nbsp;</span></li> <li class="li2"><span class="s1">Company-subsidized membership to&nbsp;Wellhub&nbsp;and Peloton&nbsp;</span></li> <li class="li2"><span class="s1">Fertility and family-building support through Carrot&nbsp;</span></li> </ul> <p class="p1"><span class="s1">The annual base salary range for this position is $105,000-$130,000 USD. The actual salary will vary depending on the applicant’s experience, skills, and abilities as well as internal equity and market data for their location. This position is also eligible for an additional annual bonus compensation through one of Pacvue’s highly attractive incentive plans, full details will be provided during the recruitment process.</span></p> <p class="p1"><span class="s1">#LI-remote</span></p> <p class="p1"><span class="s1">&nbsp;</span></p><div class="content-conclusion"><p><em data-stringify-type="italic">Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</em></p></div>