Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!
Why Join Palazzo Ezulwini?
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Be part of an iconic development set to redefine Eswatini’s business and event landscape.
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Lead a world-class team in delivering exceptional experiences.
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Work in a dynamic, growth-focused environment with opportunities for professional advancement.
Role Overview:
The Banquet Supervisor will oversee the day-to-day operations of banquet functions, ensuring smooth execution of events, coordination of staff, and delivery of high-quality service in line with the venue’s standards.
Key Responsibilities:
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Supervise banquet service staff during event setup, execution, and breakdown.
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Ensure all banquet functions are delivered according to event requirements and function sheets.
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Coordinate with kitchen, service, and events teams for smooth operational flow.
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Monitor service standards and ensure guest satisfaction throughout events.
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Assist in allocating staff duties and managing shift coordination.
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Ensure proper setup of venues including seating, décor, and equipment.
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Oversee compliance with hygiene, safety, and service standards.
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Handle on-the-spot guest requests and resolve service issues promptly.
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Support inventory control and proper handling of banquet equipment and materials.
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Report operational issues and event feedback to Banquet Assistant Manager or management.
Candidate Requirements:
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Proven experience in F&B supervision or a similar role.
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Strong leadership and communication skills.
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Ability to work under pressure and multitask.
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Excellent problem-solving abilities.
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Knowledge of hospitality software is a plus.
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