Paralucent is seeking an experienced Delivery Manager, Agentic AI Platforms to join our team and support a major client in the banking sector. In this role, you will lead the successful execution of a portfolio of AI-driven initiatives focused on agentic AI, cloud platforms, and enterprise-scale transformation.
This opportunity is ideal for a delivery-focused leader who thrives in governance, planning, stakeholder engagement, risk management, and KPI-driven execution. You will work closely with client stakeholders, technical leaders, and cross-functional teams to deliver complex initiatives within a dynamic enterprise environment involving AI-enabled platforms, cloud technologies, and enterprise integrations.
The successful candidate will play a critical role in translating strategy and technical vision into predictable, measurable, and well-governed delivery outcomes.
Key Responsibilities
Delivery Leadership & Governance
- Establish and manage delivery governance frameworks, operating cadences, and execution models for AI platform initiatives.
- Own delivery plans, milestones, reporting, and stakeholder communications across business and technology teams.
- Proactively identify, manage, and communicate risks, issues, dependencies, and change requests.
Agentic AI Program Delivery
- Coordinate the delivery of initiatives involving agentic AI, enterprise workflows, cloud-native services, and business process transformation.
- Partner with architects and technical leaders to convert strategic and architectural decisions into actionable delivery plans.
- Drive initiatives through discovery, design, development, pilot, and production phases with clear accountability and governance.
KPI Management & Reporting
- Monitor delivery performance through defined KPIs, including quality, timelines, stakeholder satisfaction, and milestone achievement.
- Provide structured, data-driven reporting that highlights progress, risks, dependencies, and required decisions.
- Ensure transparency and visibility across all workstreams and stakeholders.
Stakeholder Engagement
- Act as the primary liaison between business, operations, product, and technology teams.
- Build alignment across multiple stakeholders while maintaining focus on delivery objectives and business outcomes.
- Facilitate discussions that balance business priorities, technical constraints, and delivery timelines.
Team Leadership & Resource Coordination
- Lead cross-functional teams including Business Analysts, Engineers, QA professionals, Architects, and Platform Support teams.
- Support resource planning, prioritization, and workload management across multiple initiatives.
- Coordinate delivery activities across teams, vendors, and strategic partners.
Delivery Readiness & Continuous Improvement
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Ensure readiness across environments, integrations, release planning, operational handoffs, and support processes.
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Promote disciplined risk management, release governance, and post-implementation reviews.
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Drive continuous improvement in delivery practices, governance standards, and AI solution implementation methodologies.
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Proven experience in Delivery Management, Program Management, Project Leadership, or Technical Delivery Management within complex enterprise technology environments.
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Demonstrated success leading delivery governance, operating cadences, executive reporting, and stakeholder communications across large-scale, multi-workstream initiatives.
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Experience delivering solutions within technically complex environments involving cloud platforms (AWS and/or Azure), enterprise integrations, and modern software delivery practices.
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Strong expertise in project planning, risk and issue management, dependency tracking, escalation management, and executive-level communications.
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Ability to effectively partner with architects, technical leads, and engineering teams while maintaining a delivery-first leadership focus.
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Experience managing distributed teams, multiple stakeholder groups, vendors, and structured governance frameworks.
Preferred Qualifications
- Experience supporting initiatives involving Artificial Intelligence (AI), Generative AI (GenAI), Agentic AI, intelligent automation, or workflow and platform modernization programs.
- Experience working within financial services, banking, or other highly regulated enterprise environments.
- Exposure to lending operations, servicing, workflow management, or process execution is considered an asset but is not required.
- Familiarity with KPI- and SLA-driven delivery models, governance frameworks, and production-focused delivery practices.
- Experience supporting change management, release readiness, operational transitions, and platform stabilization activities.
Core Competencies
- Delivery Leadership
- Program & Project Governance
- Agentic AI Program Delivery
- Cloud Platform Delivery (AWS and/or Azure)
- Stakeholder & Executive Management
- KPI Tracking & Executive Reporting
- Risk, Issue & Dependency Management
- Cross-Functional Team Leadership
- Strategic Planning & Execution
- Communication, Influence & Relationship Management
Location: Toronto, ON
Work Model: Hybrid (2 days per week in Downtown Toronto)
Employment Type: Full-Time
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