FSI Delivery Manager, Agentic AI Platforms (PL857)
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Reach the decision-maker — $5About the role
Paralucent is seeking an experienced **Delivery Manager, Agentic AI Platforms** to join our team and support a major client in the banking sector. In this role, you will lead the successful execution of a portfolio of AI\-driven initiatives focused on agentic AI, cloud platforms, and enterprise\-scale transformation.
This opportunity is ideal for a delivery\-focused leader who thrives in governance, planning, stakeholder engagement, risk management, and KPI\-driven execution. You will work closely with client stakeholders, technical leaders, and cross\-functional teams to deliver complex initiatives within a dynamic enterprise environment involving AI\-enabled platforms, cloud technologies, and enterprise integrations.
The successful candidate will play a critical role in translating strategy and technical vision into predictable, measurable, and well\-governed delivery outcomes.
**Key Responsibilities**
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### **Delivery Leadership \& Governance**
* Establish and manage delivery governance frameworks, operating cadences, and execution models for AI platform initiatives. * Own delivery plans, milestones, reporting, and stakeholder communications across business and technology teams. * Proactively identify, manage, and communicate risks, issues, dependencies, and change requests.
### **Agentic AI Program Delivery**
* Coordinate the delivery of initiatives involving agentic AI, enterprise workflows, cloud\-native services, and business process transformation. * Partner with architects and technical leaders to convert strategic and architectural decisions into actionable delivery plans. * Drive initiatives through discovery, design, development, pilot, and production phases with clear accountability and governance.
### **KPI Management \& Reporting**
* Monitor delivery performance through defined KPIs, including quality, timelines, stakeholder satisfaction, and milestone achievement. * Provide structured, data\-driven reporting that highlights progress, risks, dependencies, and required decisions. * Ensure transparency and visibility across all workstreams and stakeholders.
### **Stakeholder Engagement**
* Act as the primary liaison between business, operations, product, and technology teams. * Build alignment across multiple stakeholders while maintaining focus on delivery objectives and business outcomes. * Facilitate discussions that balance business priorities, technical constraints, and delivery timelines.
### **Team Leadership \& Resource Coordination**
* Lead cross\-functional teams including Business Analysts, Engineers, QA professionals, Architects, and Platform Support teams. * Support resource planning, prioritization, and workload management across multiple initiatives. * Coordinate delivery activities across teams, vendors, and strategic partners.
### **Delivery Readiness \& Continuous Improvement**
* Ensure readiness across environments, integrations, release planning, operational handoffs, and support processes. * Promote disciplined risk management, release governance, and post\-implementation reviews. * Drive continuous improvement in delivery practices, governance standards, and AI solution implementation methodologies.
* Proven experience in Delivery Management, Program Management, Project Leadership, or Technical Delivery Management within complex enterprise technology environments. * Demonstrated success leading delivery governance, operating cadences, executive reporting, and stakeholder communications across large\-scale, multi\-workstream initiatives. * Experience delivering solutions within technically complex environments involving cloud platforms (AWS and/or Azure), enterprise integrations, and modern software delivery practices. * Strong expertise in project planning, risk and issue management, dependency tracking, escalation management, and executive\-level communications. * Ability to effectively partner with architects, technical leads, and engineering teams while maintaining a delivery\-first leadership focus. * Experience managing distributed teams, multiple stakeholder groups, vendors, and structured governance frameworks.
### **Preferred Qualifications**
* Experience supporting initiatives involving Artificial Intelligence (AI), Generative AI (GenAI), Agentic AI, intelligent automation, or workflow and platform modernization programs. * Experience working within financial services, banking, or other highly regulated enterprise environments. * Exposure to lending operations, servicing, workflow management, or process execution is considered an asset but is not required. * Familiarity with KPI\- and SLA\-driven delivery models, governance frameworks, and production\-focused delivery practices. * Experience supporting change management, release readiness, operational transitions, and platform stabilization activities.
### **Core Competencies**
* Delivery Leadership * Program \& Project Governance * Agentic AI Program Delivery * Cloud Platform Delivery (AWS and/or Azure) * Stakeholder \& Executive Management * KPI Tracking \& Executive Reporting * Risk, Issue \& Dependency Management * Cross\-Functional Team Leadership * Strategic Planning \& Execution * Communication, Influence \& Relationship Management
**Location:** Toronto, ON
**Work Model:** Hybrid (2 days per week in Downtown Toronto)
**Employment Type:** Full\-Time
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