Responsable de brindar atención especializada a clientes de Claro Postpago Móvil, gestionando reclamos, incidencias técnicas y casos relacionados con el servicio móvil del cliente. Atender y gestionar reclamos e incidencias reportadas por los clientes.- Realizar seguimiento a casos relacionados con el servicio móvil, como problemas de señal, cobertura, recargas, saldo, suscripciones y otros inconvenientes.- Analizar cada caso y brindar soluciones de acuerdo con los procedimientos establecidos HORARIO ROTATIVO:Descanso rotativo FULL TIME Lunes a domingo: 6:00 am a 3:00 pm 7:00am a 4:00pm RANGO 2 Lunes a domingo: 8:00 am a 5:00 pm 9:00am a 6:00pm 10:00am a 7:00pm RANGO 3 Lunes a domingo: 11:00 am a 8:00 pm 12:00pm a 9:00pm 1:00am a 10:00pm RANGO 4 Lunes a domingo: 2:00pm a 11:00 pm 3:00pm a 12:00pm SEMI FULL RANGO 1 Lunes a domingo: 6:00 am a 12:00 pm 7:00am a 1:00pm 8:00am a 2:00pm RANGO 2 Lunes a domingo: 9:00 am a 3:00 pm 10:00am a 4:00pm 11:00am a 5:00pm RANGO 3 Lunes a domingo: 12:00 am a 6:00 pm 1:00pm a 7:00pm 2:00pm a 8:00pm RANGO 4 Lunes a domingo: 3:00pm a 9:00 pm 4:00pm a 10:00pm RANGO 5 Lunes a domingo: 5:00pm a 11:00pm 6:00pm a 12:00pm PART TIME RANGO 1 Lunes a domingo: 9:00 am a 1:00 pm 10:00am a 2:00pm RANGO 2 Lunes a domingo: 11:00 am a 3:00 pm 12:00pm a 4:00pm RANGO 3 Lunes a domingo: 1:00pm a 5:00pm 2:00pm a 6:00pm RANGO 4 Lunes a domingo: 3:00pm a 7:00 pm 4:00pm a 8:00pm RANGO 5 Lunes a domingo: 5:00pm a 9:00pm 6:00pm a 10:00pm · BENEFICIOS: -Capacitaciones pagadas -Comisiones ilimitadas -Sueldo fijo.
-Requerimientos- Educación mínima: Educación Secundaria años de experiencia Edad: entre 18 y 50 años Palabras clave: advisor, asesor, care, costumer, cliente
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