We are looking for an experienced and commercially minded Property Maintenance & Refurbishment Contracts Manager to help develop and grow our property maintenance business across the South East.
This is a hands-on, customer-facing role requiring someone with extensive knowledge of all aspects of property maintenance, repairs, building works and refurbishments.
The successful candidate must be confident handling customer enquiries, attending properties, assessing works, preparing accurate quotations and securing new contracts.
You will also be expected to generate your own business, build relationships with new clients, develop a reliable team of tradespeople and oversee projects from start to finish.
We are looking for someone who understands property maintenance from A to Z and can confidently assess and price a wide range of jobs, from small repairs to complete property refurbishments.
Key ResponsibilitiesProperty Surveys & Quotations
- Handle incoming enquiries from homeowners, landlords, letting agents and property managers.
- Arrange and attend property inspections and site surveys.
- Assess and diagnose property maintenance issues.
- Accurately measure and price all types of property maintenance, repair and refurbishment works.
- Prepare detailed quotations covering labour, materials, subcontractors and other project costs.
- Identify additional repairs or works required during inspections.
- Explain proposed works and quotations to customers.
- Follow up quotations and convert enquiries into confirmed jobs.
- Ensure quotations are commercially competitive and profitable.
Sales & Business Development
- Proactively generate new leads and bring your own work into the company.
- Build relationships with letting agents, landlords, estate agents, managing agents, developers and commercial clients.
- Identify and secure new property maintenance contracts.
- Develop repeat business and long-term client relationships.
- Negotiate prices and secure profitable projects.
- Help expand the company's customer base across the South East.
Contracts & Operations Management
- Manage maintenance and refurbishment projects from quotation through to completion.
- Organise tradespeople, subcontractors and materials.
- Build and manage your own reliable team of skilled tradespeople.
- Coordinate multiple jobs and ensure works are completed on time.
- Monitor budgets, labour costs and project profitability.
- Maintain high workmanship and customer service standards.
- Deal with any issues arising during works.
Types of Work You Must Be Able to Assess & Quote
You must have a broad understanding of property maintenance and be confident pricing a wide variety of works, including:
General Property Maintenance
- Reactive and planned maintenance
- General repairs and handyman works
- End-of-tenancy repairs
- Landlord and letting agent maintenance
- Property inspections and remedial works
Internal Repairs & Refurbishment
- Kitchens and bathrooms
- Painting and decorating
- Plastering and rendering
- Carpentry and joinery
- Internal doors and skirting boards
- Flooring, laminate, vinyl and carpets
- Wall and floor tiling
- Full property refurbishments
Plumbing, Heating & Electrical
- Plumbing repairs and installations
- Leaks, taps, toilets and drainage
- Radiators and heating-related works
- Electrical repairs and installations
- Lighting, sockets and fixtures
- Coordinating qualified and appropriately registered specialists where required
External Building & Maintenance
- Roofing repairs
- Guttering and fascia works
- Brickwork and repointing
- Fencing and gates
- External painting
- Windows and doors
- Patios, paving and general external repairs
- Drainage and external maintenance
- Extensions
- Loft Conversions
You do not need to personally carry out every trade, but you must understand the work involved, identify the correct tradespeople and accurately price the job.
Essential Requirements
- Proven experience in property maintenance, refurbishment, building or contracts management.
- Strong knowledge of A–Z property maintenance and building repairs.
- Ability to independently attend properties and accurately quote for a wide range of works.
- Experience calculating labour, material and subcontractor costs.
- Proven ability to generate new business and win contracts.
- Strong sales and customer relationship skills.
- Experience managing tradespeople and subcontractors.
- Ability to recruit and develop a reliable team of tradespeople.
- Good understanding of project budgets and profit margins.
- Ability to manage multiple jobs simultaneously.
- Excellent communication, negotiation and organisational skills.
- Full UK driving licence.
The Ideal Candidate
We are looking for someone who is more than just a traditional Contracts Manager.
You must be someone who can:
- Bring in work – generate your own leads and secure new clients.
- Price work – attend properties and quote confidently for almost any maintenance or refurbishment job.
- Win work – negotiate with customers and convert quotations into contracts.
- Build a team – source and manage reliable tradespeople and subcontractors.
- Manage work – oversee projects, control costs and ensure successful completion.
- Grow the business – develop relationships and secure ongoing maintenance contracts.
What We Offer
- Opportunity to grow within an expanding property maintenance business.
- Existing customer enquiries and opportunities to generate your own work.
- Freedom to develop your own client relationships.
- Opportunity to build and manage your own team.
- Competitive remuneration depending on experience.
- Potential performance-related incentives.
Pay: £180.00-£240.00 per day
Work Location: In person
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