Job Summary
This role requires a user-centered Product Designer to help shape the design and experience of our Learning Management System platform (GO!) as well as eLearning resources within the GO platform. This role will be responsible for designing intuitive, engaging, and scalable product experiences for learners, instructors, administrators, and organizational customers.
The ideal candidate has strong experience in UX/UI design, product thinking, user research, and cross-functional collaboration. They should be comfortable translating complex learning workflows into clear, usable interfaces and should understand how design decisions impact user adoption, accessibility, engagement, and business outcomes.
As a Product Designer, you will work closely with product managers, developers, customer success, leadership, and users to identify problems, prototype solutions, validate designs, and deliver high-quality product experiences across the GO! Ecosystem.
Role Responsibilities: Product Design & User Experience
- Translate product requirements, customer needs, and business goals into intuitive and innovative design solutions that improve core LMS experiences, simplify complex workflows, and implement innovative new user flows to support all user types (internal and customer.)
- Create wireframes, mockups, and prototypes of high-fidelity interface designs to support all phases of design brainstorming, testing, platform implementation, and cross-department communication
- Use approved Artificial Intelligence tools for research and generative design development where appropriate to enhance productivity, conduct testing, and automate routine tasks.
- Create visually consistent, brand-aligned interfaces across the LMS platform.
- Maintain and evolve the product design system, including components, patterns, typography, spacing, and interaction guidelines.
- Design reusable components that support scalability and efficient development.
- Collaborate with engineering to document and implement design system standards.
User Research & Discovery
- Develop a deep understanding of LMS users, including educators, learners, and administrators.
- Identify when research or usability testing is needed, collaborate with teams to create user testing materials and surveys, and incorporate results into iterations quickly.
- Identify pain points, usability issues, and opportunities to improve engagement and learning outcomes.
- Use qualitative and quantitative insights to inform design decisions.
- Continuously research and evaluate new edtech requirements and innovative trends to support the competitiveness and educational experiences of the GO! Ecosystem.
- Advocate for the user while balancing business priorities, technical constraints, and delivery timelines.
Collaboration & Product Strategy
- Partner with various teams to define product requirements, design priorities, and user experience strategy (platform and eLearning resources)
- Collaborate closely with developers to ensure designs are technically feasible and implemented accurately.
- Assist eLearning team and Curriculum Development teams as needed to bring UX/UI expertise to lessons, resources, games, etc to bring cohesion between learning elements and platform design.
Accessibility & Usability
- Design with accessibility best practices in mind, including WCAG standards and UDL frameworks.
- Improve usability, navigation, and interaction patterns across the platform
- Ensure product designs are responsive and optimized across desktop, tablet, and mobile experiences as necessary.
Product Delivery and Communication
- Prepare detailed design specifications, annotations, and assets for developing handoff and cross-department communication.
- Participate in product reviews, QA testing, and design critiques and make iterations quickly as needed.
- Review implemented features to ensure quality and alignment with approved designs.
- Support continuous product improvement through user feedback, analytics, and experimentation.
Summary
The ideal candidate is both strategic and hands-on. They can think deeply about user needs, product direction, and platform usability, while also producing clean, production-ready designs. They are curious about how people learn, motivated by improving educational experiences, and comfortable working in a fast-moving product environment.
They should be able to take ambiguous problems, ask the right questions, map out workflows, test ideas, and deliver designs that make the LMS easier, more effective, and more enjoyable to use.
Pay: $60,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
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