Are you passionate about exceptional member service and making a positive impact in your community? At Peninsula Federal Credit Union, we are more than just a financial institution, we are a team dedicated to living our mission: "To be the trusted financial partner within our communities." We invest in our employees through training, empowering them to help members with great products and services every day. If you are looking for a meaningful career where your work truly matters, we would love to meet you!
What We Offer:
- A positive, member-focused work environment
- Training and development opportunities
- Competitive compensation and benefits
- The chance to make a meaningful impact every day
What We Are Looking For:
- Effective communication and interpersonal skills
- A commitment to excellent member service
- A team-oriented mindset
- Previous customer service or financial experience is a plus
Summary
This role performs the daily operations of Human Resources by managing key HR processes including talent acquisition, leave management, performance management coordination and limited payroll administration. The position ensures accuracy, compliance, and timeliness across HR functions while providing responsive service to employees and leaders. This role contributes to a positive employee experience and supports the efficient execution of HR programs across the organization.
Essential Functions and Responsibilities
Provide responsive, confidential employee support on HR policies, benefits, and payroll-related questions. Administer employee benefits, coordinate open enrollment and life-event changes, and maintain accurate benefits records and communications. Coordinate performance review cycles, documentation, and completion tracking; support managers and employees in using performance tools. Prepare job descriptions, evaluate jobs using established methods, and administer annual merit increases while supporting compensation planning and budgeting. Maintain confidential personnel and compensation records; assist with HR reporting, time and attendance tracking, and payroll preparation. Support regulatory compliance required benefits reporting, policy acknowledgments, and audit preparation. Collaborate across teams to resolve employee inquiries, communicate policy updates, and improve HR processes and consistency.
Knowledge and Skills
Experience Three years to five years of similar or related experience.
Education (1) Associate's or bachelor's degree in human resources or (2) SHRM-CP, SHRM-SCP or CUHRCP certification required.
Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills Strong analytical and problem-solving abilities, understanding of HR documentation, benefits processes, and compliance requirements. High attention to detail, organization, and accuracy in recordkeeping. Proficiency in HRIS platforms and Microsoft Office Suite. Ability to manage confidential information with discretion and professionalism. Strong communication and interpersonal skills for internal customer service.
Physical Requirements Sedentary work; sitting most of the time. Exerts up to 10lbs of force occasionally. While performing the duties of this job, the employee is regularly required to talk or hear. Must possess hand, wrist, and finger dexterity to use keyboard or phone and the ability to view a computer monitor throughout your scheduled time.
Work environment Must be available to work from 7:30 a.m. to 7:30 p.m. M-F and Sat. and work a flexible schedule. May be required to work at other branches and have the ability to travel to and from those branches. May occasionally be required to provide training at remote branches, attend seminars and special events which may require travel and overnight accommodations.
Peninsula Federal Credit Union is an Equal Opportunity Employer
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