Enterprise Account Manager Team Lead - UKI

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.

We're trusted by more than 12,000 companies worldwide, including Bolt, GoCardless, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.

Visit www.perk.com to learn more.

About the Role

Enterprise Team Leader, Account Management (UKI Market)

We are looking for an experienced and motivated person to step into a Team Leader role within our Account Management team, focusing on the UKI market.

As a Team Leader, you will manage a team of Enterprise Account Managers, guiding them in enhancing client satisfaction within the UKI region. You will be accountable for your team’s KPIs, targets, and the establishment of best practices. We value a candidate with a strong strategic mindset and a passion for developing their team.

Are you an experienced manager with a proven track record in Account Management and a desire to further your leadership career? If so, we encourage you to apply!

What You’ll Do

• Lead and manage a team of Enterprise Account Managers, focusing on customer retention and growth within the UKI market.

• Have a strong emphasis on People Management and Performance Development.

• Be responsible for setting and achieving team KPIs.

• Guide the team in strategic negotiations with key clients.

• Enhance materials and deliverables tailored to Perk’s UKI customers.

• Drive automation of Business-as-Usual (BAU) tasks.

• Define team roles and responsibilities.

• Oversee the onboarding of new clients in coordination with the implementation and sales teams.

• Manage the onboarding and training of new Account Managers.

What We’re Looking For

• Proven experience in a managerial role.

• Previous experience in Account Management at Enterprise Level. Commercial experience is a plus.

• Ability to thrive in a dynamic and fast-paced environment.

• Excellent organizational and structuring abilities.

• Strong problem-solving skills.

• Strong commercial acumen.

• Ability to analyze data and provide concise summaries.

• Numerical literacy and ability to perform forecasts, with strong Excel proficiency.

• Fluency in English, written and spoken.

Important Information

• This role is based in Birmingham or London and will require a 3 day week attendance

• This is a permanent position.

What We Offer

• Receive competitive compensation and equity ownership in Perk

• Rest and recharge with 25 days of annual leave plus bank holidays

• Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex

• Plan for your future with our qualifying earnings company pension plan with Aviva

• Know that your loved ones are protected financially through your Life Insurance if the worst were to happen

• Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence

• Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus

• Join our unforgettable Perk events, including our spectacular annual summer party

• Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones

• Focus on your family with 12-16 weeks’ paid parental leave

• Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes

• Broaden your horizons with up to 20 "Work from Anywhere" days per year

• Stay savvy with access to a wide variety of discounts and rewards

• Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years

• Let us help you move to one of our hubs with relocation support

The Process

• Talent Acquisition Interview - 30mins Virtual

• Interview with the Hiring Manager - 30mins Virtual

• Assessment interview with two Mangers in the hiring team - 1hr onsite

• Values interview - 30mins virtual

AI at Perk

AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

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