Job Description
About Persistent
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.
Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix*®* Assessment 2026 and Software Product Engineering PEAK Matrix*®* Assessment 2026.
About Position:
We are seeking a Salesforce QA Lead to lead end-to-end testing activities for Salesforce projects including Health Cloud, Service Cloud, Sales Cloud, and Agentforce implementations. The role requires ownership of test strategy, test planning, defect management, team guidance, and production validation across Agile delivery programs.
- Role: Salesforce QA Lead
- Location: Pune
- Experience: 5 to 8 Years
- Job Type: Full Time Employment
What You'll Do:
- Lead end-to-end testing activities for Salesforce projects, including Health Cloud, Service Cloud, Sales Cloud, and Agentforce implementations.
- Prepare test strategy, test plans, test scenarios, test cases, and test reports.
- Coordinate with business stakeholders, developers, architects, and project managers to ensure quality deliverables.
- Manage SIT, Regression, UAT, Integration, and End-to-End testing activities.
- Review business requirements and technical specifications to identify test coverage and risks.
- Track, manage, and report defects using standard defect management tools.
- Lead a team of testers and provide guidance on testing best practices.
- Ensure test execution milestones are achieved per project timelines and support production validation and release activities.
Expertise You'll Bring:
- 5 to 8 years of overall testing experience with at least 3+ years in Salesforce testing.
- Strong understanding of Salesforce CRM, Service Cloud, Health Cloud, and related business processes.
- Experience in Functional, Integration, Regression, System, and UAT testing.
- Hands-on experience with test management tools such as JIRA, Azure DevOps, or ALM.
- Knowledge of Salesforce objects, workflows, Flows, validation rules, reports, and dashboards.
- Experience in API testing using Postman or similar tools.
- Strong defect lifecycle management experience with excellent communication, analytical, and leadership skills.
- Nice to have: Agentforce testing, Selenium, Provar, Copado Robotic Testing, Tosca, Salesforce Administrator certification, Healthcare or Life Sciences domain experience, and CI/CD exposure.
Benefits:
- Competitive salary and benefits package
- Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Values-Driven, People-Centric & Inclusive Work Environment:
Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
- We support hybrid work and flexible hours to fit diverse lifestyles.
- Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
- If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
Let’s unleash your full potential at Persistent - persistent.com/careers
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
1
Open Positions
Salesforce Testing - Manual,Salesforce Service Cloud - Service Cloud
Skills Required
PUNE
Location
Salesforce Testing - Manual,Salesforce Service Cloud - Service Cloud
Desirable Skills
182425
Job Code