Personal Assistant

About the Role

Ema Community and development is looking for a professional and trustworthy Personal

Assistant to the General Manager to provide high-level administrative and executive

support while ensuring the smooth operation of the GM office.

Minimum Requirements

 Grade 12 (Matric).

 Diploma or Degree in Office Administration, Business Administration, Management,

or a related field.

 Minimum of 2 years' experience as a Personal Assistant or Executive Assistant

supporting senior management.

 Excellent verbal and written communication skills.

 Strong organizational, planning, and time management skills.

 Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Microsoft

Teams.

 Ability to handle confidential information with discretion.

Key Responsibilities

 Provide comprehensive administrative and secretarial support to the General

Manager.

 Manage the General Manager calendar, appointments, meetings, and travel

arrangements.

 Prepare agendas, presentations, reports, and meeting minutes.

 Screen calls, emails, and correspondence, ensuring timely responses.

 Coordinate internal and external meetings, events, and stakeholder engagements.

 Organize and maintain confidential records and documentation.

 Follow up on action items and ensure deadlines are met.

 Liaise with departments, clients, partners, and external stakeholders on behalf of the

General Manager.

 Assist with project coordination and special assignments.

 Perform general office administration and other duties assigned by the General

Manager.

Key Competencies

 Professionalism and integrity.

 Excellent interpersonal and communication skills.

 Strong attention to detail.

 Ability to multitask and work under pressure.

 Problem-solving and decision-making skills.

 High level of confidentiality and discretion.

 Ability to work independently and take initiative.

Pay: From R6 500,00 per month

Application Question(s):

• Your GM gives you a verbal instruction quickly while walking out of a meeting, but the instruction is unclear and you are not sure what the deadline or priority is. How would you handle this? Please describe your exact steps
• Please rate your proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Microsoft Teams from 1-5, and describe one specific document you have created in each: e.g. a report in Word, a tracker/budget in Excel, a presentation in PowerPoint, and how you manage a manager's calendar/inbox in Outlook/Teams.
• You have a minimum of 2 years' experience supporting a senior manager / GM / Director. Please tell us: Who did you support, in what industry, and what were your 3 main daily duties for them?
• As PA to the GM, you will handle confidential HR, labour supply, and financial information. Describe a situation where you were trusted with sensitive information. How did you handle it and what would you never do?
• The GM has 3 meetings clashing, an urgent client call, a travel booking to change, and minutes due from yesterday - all at the same time. How would you prioritize and handle this? Walk us through your exact steps.
• Give us one example of a time you noticed a problem in your manager's office / diary / project before they did, and you fixed it without being asked. What was the outcome?
• Your GM gives you a verbal instruction quickly while walking out of a meeting, but the instruction is unclear and you are not sure what the deadline or priority is. How would you handle this? Please describe your exact steps.

Education:

• High School (matric) (Required)

Experience:

• PA or Executive Assistant supporting senior management: 2 years (Required)
• Personal Assistant: 2 years (Required)

Language:

• English (Required)
• English, Zulu (Required)

Location:

• Witbank, Mpumalanga (Required)

Work Location: In person

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