We are seeking an experienced and results-driven General Manager – Villa Management to lead and oversee our villa management operations in Bali.
The successful candidate will be responsible for ensuring operational excellence, maximizing property performance and profitability, maintaining high guest satisfaction, and leading a high-performing team across our villa portfolio.
Key Responsibilities
- Oversee the overall operations and management of the company's villa portfolio.
- Ensure high standards of guest experience, service quality, and property maintenance.
- Drive revenue growth, occupancy, and profitability through effective operational and commercial strategies.
- Lead, manage, and develop department heads and operational teams.
- Monitor financial performance, budgets, operating costs, and key performance indicators (KPIs).
- Establish and implement operational standards, policies, and procedures.
- Maintain strong relationships with property owners, guests, vendors, and business partners.
- Identify business improvement opportunities and support the company's growth strategy.
- Ensure compliance with applicable Indonesian regulations and company policies.
Requirements
- Minimum 5 years of experience in hospitality, preferably in villa management, hotel operations, or property management.
- Previous experience in a senior management or General Manager position is highly preferred.
- Strong leadership, communication, and people management skills.
- Solid understanding of villa operations, revenue management, budgeting, and financial performance.
- Strong commercial mindset with a proven ability to drive business results.
- Excellent problem-solving and decision-making capabilities.
- Fluent in English; Bahasa Indonesia proficiency is an advantage.
- Familiarity with Bali's hospitality and villa rental market is highly desirable.
Work Location: In person
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