Job Description
Role Summary
The Marketing Operations Analyst acts as a critical bridge between marketing execution, finance, legal, and key partners. This role is responsible for driving operational rigor across marketing campaigns, managing complex procurement lifecycles, handling large-scale invoice and financial reconciliations, and ensuring end-to-end compliance with partner onboarding and third-party risk management (TPRM) standards.
Key Responsibilities
- Marketing Campaign Operations: Create and manage the execution funnel of all marketing campaigns – Creation of Purchase Service Requests (PSRs), Purchase Orders (PO) and Purchase Requisitions (PRs) working with business, media, marketing & finance teams ensuring compliance with business terms and tax standards.
- Financial & Invoice Management: Review, validate, and approve high-volume domestic and international vendor invoices, ensuring compliance with business terms and tax standards. Track end-to-end invoice lifecycles (cancellation, inwarding, processing, approvals, and validation) in tracking sheets to clear payment blockers and resolve tax disputes proactively.
- Vendor Lifecycle & Risk Management: Initiate and oversee vendor onboarding and registration on internal platforms (e.g., Opaper), coordinating offline/online setups to address technical roadblocks. Execute Third-Party Risk Management (TPRM) workflows, vendor categorization, non-TPI checks, and vendor offboarding checklists.
- Legal Compliance & Documentation: Facilitate the drafting, review, upload, and execution of crucial legal documents, including Non-Disclosure Agreements (NDAs), Service Agreements, Addendums, and Statements of Work (SOWs). Maintain stringent turnaround times (TAT) by aligning internal approvers, signatories, legal teams, compliance, and external vendors.
- Process Support & Escalation Management: Act as the primary operational point of contact (SPOC) for internal query resolution, inbox management, and urgent escalations. Guide new internal teams on standard operating procedures, timelines, and cross-functional processes.
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