Job Overview:
SUMMARY
The Service Administrator is responsible for day-to-day administrative duties as requested by management, as well as assisting various departments both on site and in the Corporate Office (including payroll, accounting, and human resources).
Location: Acheson, AB
JOB DUTIES
- Deliver optimal customer service that fosters positive relationships
- Assist with delivering department initiatives
- Prepare work orders and estimates; Including labour & supplies
- Accurately enter and track work orders and equipment in databases
- Ensure timely closure of work orders and invoice submission
- Organize, maintain, and update document and electronic filing systems; retrieve and systemize information
- Provide administrative support to management and Master Mechanic
- Prepare for meetings and produce meeting documents as needed
- Demonstrate professionalism and friendly demeanor while answering incoming telephone calls and redirect calls appropriately
- Pick up, deliver and prepare outgoing correspondence; including coordinating and logging the pick-up and delivery of courier mail.
- Perform timekeeping and payroll duties for facility staff
- Establish an organized, professional, and friendly atmosphere for customers and staff
- Other duties as required by management
QUALIFICATIONS/SKILLS
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Post-secondary education and/or High School Diploma with progressive relative experience
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A minimum of 5 years of related service and administrative experience
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Knowledge of heavy equipment machinery and parts would be considered an asset
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Excellent verbal and written communication skills
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Skilled in the use of MS Office (Word, Excel, Outlook, PowerPoint)
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Time entry experience preferred
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Must be able to work under pressure, to multi-task, and meet deadlines
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Possess strong organizational skills
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Organized and self-motivated
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