Location: Cape Town (client offices) Contract duration: 4–6 months, with the option to renew and/or extend Start date: As soon as possible

About Ei

Ei is a specialist strategic design and technology enablement practice dedicated to helping leading brands unlock the full potential of intelligent engagement.

We empower leaders with original, independent insights and build dynamic ecosystems through best-in-class technologies and our exclusive network of partners.

Our passion lies in elevating people by harnessing the power of technology. We’re driven by a love for data—using it in innovative ways to spark creativity, fuel innovation, boost learning, and optimise value for our clients.

At our core, we’re about cultivating meaningful connections and shaping a brighter future for the world around us.

https://www.engageintel.com/

About the role

We’re looking for someone who brings organisation, accuracy, and follow-through to client projects, helping teams put monday.com into practical, everyday use.

As Project Administrator, you’ll support the implementation of monday.com by keeping project information current, coordinating actions, and helping client teams adopt agreed ways of working. You’ll work closely with the client’s project manager and the Ei internal team.

Your contract will be with Ei, supporting specific client projects. The role includes attendance at client offices in Cape Town according to project and operational requirements.

In this role, you will:

Help teams maintain accurate, useful project information in monday.com.
Keep actions, owners, deadlines, and outstanding updates visible.
Support users as they adopt agreed project processes.
Help Ei and the client’s project manager identify progress, blockers, and matters requiring attention.

What you’ll be responsible for

1. Project Administration and Coordination

Maintain project records, action lists, meeting notes, and supporting documentation, ensuring information is accurate, complete, and consistent.
Coordinate project meetings, capture agreed actions, and follow up with owners.
Gather updates from team members and flag missing information or approaching deadlines.
Raise blockers and conflicting priorities with the appropriate project lead.

2. monday.com Implementation Support

Work closely with the client’s project manager to embed monday.com into day-to-day project delivery, helping translate agreed project plans into board updates, supporting team members to use the platform, and following up to keep information current.
Support users with routine platform questions and capture issues requiring specialist assistance.
Document agreed processes and maintain practical user guidance.
Gather user feedback and highlight opportunities to improve how the platform supports daily work.

3. Reporting and Communication

Prepare project updates in line with Ei’s reporting requirements.
Provide the client’s project manager with accurate information to support delivery.
Keep Ei informed of progress, delivery concerns, and requests affecting the agreed scope.
Maintain clear records of actions, decisions, and outstanding issues.

4. Documentation and Handover

Keep project documentation organised, current, and accessible to authorised users.
Record agreed ways of working and outstanding actions.
Support an orderly handover to the nominated Ei or client team at the end of the assignment.

How we work

At Ei, effective delivery depends on clear communication, dependable information, and thoughtful follow-through.

We value accuracy, clarity, and good judgement.
We work collaboratively across internal and client teams.
We take ownership of commitments and raise concerns early.
We look for practical ways to make technology useful.
We handle client information with care and discretion.
We hold ourselves accountable to outcomes, not activity.

You’ll work closely with the client’s project manager while staying connected to Ei throughout the assignment.

What we’re looking for

Proficiency in monday.com or a similar project or work management platform, with hands-on experience using it to manage projects, tasks, and workflows.
Strong organisational skills and attention to detail.
Ability to maintain accurate information, coordinate actions, and meet deadlines.
Clear written and verbal communication.
Confidence working with client teams and supporting users.
Ability to work independently while following agreed priorities and escalating issues appropriately.
Availability to attend client offices in Cape Town according to agreed operational requirements.

Signals of Excellence

You’re likely to excel at Ei if you:

Notice when client teams need support and take initiative to help.
Explain everyday platform tasks patiently and clearly, helping users build confidence in monday.com.
Turn scattered updates into clear, useful project information.
Ask thoughtful questions before making changes.
Recognise when an issue needs the project manager’s or a specialist’s attention.
Care about whether implemented systems help people do their work.

What will help you thrive here

You’ll do well in this role if you:

Enjoy bringing structure to busy project environments.
Balance independent work with regular communication.
Build professional working relationships quickly.
Adapt to changing priorities while keeping commitments visible.
Are comfortable working across Ei and client teams.
Stay curious and learn new tools and processes quickly.

Contract and Working Arrangements

Availability: Able to start as soon as possible.
Duration: 4–6 months, with the option to renew and/or extend.
Location: Cape Town, with attendance at client offices according to operational requirements.
Working schedule: Hours, availability, and on-site attendance will be agreed before the assignment begins, based on client project and operational requirements.

How you can grow in return for your effort

Through this assignment, you can expect:

Practical exposure to monday.com implementation and project management in a client environment.
The opportunity to help teams build more consistent, effective ways of working.
Collaboration with Ei colleagues and client project teams.
The opportunity to apply and strengthen your project administration and platform skills.

How to apply

If you enjoy creating order, supporting people, and helping technology become part of everyday work, we’d love to hear from you.

Please submit your CV and a short note outlining your relevant platform experience, availability, and approach to project administration.

Application Question(s):

Do you have hands-on experience using monday.com or a similar project or work management platform?
Can you attend client offices in Cape Town as required by the project?

Work Location: In person

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