Technical Program Manager

About the role

**Location:** Remote

**Experience:** 5\+ years of relevant program, project and account management experience in a fast progressing tech\-oriented company

**Employment Type:** Full\-Time

**About Us**

At PromptCloud, we're dedicated to helping businesses harness the power of data. As a leader in the Data as a Service industry, our technology powers some of the most innovative big data projects globally. We cultivate a culture of continuous learning and professional growth, providing clear paths for advancement and fostering a work\-life blend that is particularly important in our remote setup.

We trust our team members to create a meaningful impact in their roles and allow them the flexibility to work from anywhere. Our mission is to put data at the heart of every business to fuel success.

**Product description**

PromptCloud is a leading Data as a Service (DaaS) company specializing in web data extraction. We help businesses gather high\-quality, structured data from publicly available sources at scale. Our expertise lies in setting up custom crawlers tailored to client needs, providing structured data with flexible delivery formats and frequencies.

**Our Product Ecosystem**

JobsPikr – An automated job data scraping platform that delivers fresh and structured job listings from multiple sources worldwide. Companies leverage JobsPikr for job market insights, talent intelligence, and competitive analysis.

42Signals – A competitive intelligence and price monitoring platform that helps e\-commerce businesses, brands, and retailers track pricing, product trends, and consumer insights across online marketplaces.

With our suite of data\-driven solutions, PromptCloud is helping businesses across industries — e\-commerce, job market analytics, market research, AI/ML, and finance — unlock the power of web data.

**About the Role**

We are looking for a self\-driven, detail\-oriented Associate Technical Program Manager (ATPM) with focus on AI enablement to join us, and be a part of our growth story.

You will be responsible for driving cross\-functional initiatives, managing multiple program execution, and ensuring seamless coordination between clients, sales, product, engineering, QA, and external vendors on a need basis.

The ideal candidate will have strong technical acumen, exceptional account and project management skills, and experience handling large\-scale, complex projects. You should be comfortable operating in a fast\-paced, dynamic environment with minimal direction while ensuring high\-quality results.

**Key Responsibilities**

* End\-to\-End Client Accounts and Project Ownership: Lead cross\-functional projects, including program definition, roadmap planning, resource allocation, and execution. * AI \& Technology Enablement: Work on projects leveraging AI/ML technologies and integrating them into yours and the organisation's regular work stream. * Delivery Management: Understand, clarify and articulate the requirements to the leads and developers, assist in scoping, schedule preparation, ensuring quality, and deployment excellence across the service and product offerings.. * Stakeholder Collaboration: Work closely with the clients, sales, tech leaders, developers, QA engineers, product managers, business teams, and external vendors to align priorities and drive execution. * Process Optimization \& Automation: Identify bottlenecks, streamline workflows, and enhance testing and release processes to improve delivery speed and efficiency. * Strategic Planning \& Execution: Define and implement quality, release metrics, and process improvements to reduce time\-to\-market while ensuring operational excellence. * Problem\-Solving \& Decision\-Making: Act as a technical problem solver, resolving project deadlocks and constraints through consensus and sound judgment. * Release Management: Drive planning of major/minor and maintenance release windows, ensuring alignment across multiple teams. * Data\-Driven Execution: Collect and analyze data to track project performance and make informed business decisions. * Communication \& Documentation: Maintain structured documentation and provide regular program updates to leadership teams.

**Key Requirements**

* Technical Background: Bachelor's/Master's degree in Computer Science, Engineering, or a related field. * Project \& Program Management: 5\+ years of experience managing technical projects, driving cross\-functional collaboration, and implementing release strategies. * Account Management: Build good rapport with the existing clients and the prospects leading to new opportunities discovery, conversion, upselling, and cross\-selling. Review the delivery progress, successful onboarding, periodic invoicing and collections check. * AI/ML Exposure: Experience or familiarity with AI\-driven solutions and automation tools. * Deep Hands\-on Technical Expertise: Ability to understand and work with SMEs on frontend, backend, cloud, and infrastructure technologies. * Agile \& Release Management: Experience managing Agile methodologies, participate and/or conduct the daily standups, promptly update the incident management tools, prepare work breakdown structure for complex and timebound tasks/projects, perform root cause analyses, initiate preventive and corrective actions. * Strong Communication \& Collaboration: Ability to convey the technical concepts to both technical and non\-technical stakeholders. Good verbal and written communication with attention to detail. * Problem\-Solving \& Attention to Detail: Ability to identify gaps, propose solutions, and optimize workflows. * Self\-Driven \& Proactive Mindset: Ability to handle multiple competing priorities, operate independently, and swiftly. Timely remediation of the incidents, ensuring on time delivery including the client and the internal assigned tasks. * Documentation: Ensure all the accounts and project related details are up\-to\-date and documented. Drafting the contracts and SoWs, RCAs, reports and metrics update.

**Nice\-to\-Have Qualifications**

* Technical Program Management Experience: 2\+ years in an ATPM / TPM role handling large\-scale programs. * Automation \& Scripting: Experience with Python, Selenium, or user\-level automation. * Cloud \& AI Enablement: Familiarity with AWS, GCP, or Azure and AI/ML model deployment.

**Why Join Us?**

* Be part of a collaborative and fast\-paced environment. * Opportunity to drive impact and shape key initiatives.

We are a 100% remote company and we strive to build a unique and thriving workplace where work is designed around people (and not the other way round).

**Our EVP is 3 fold:**

Great Culture

Great Colleagues

Learning and Growth

**Perks:**

An environment where each employee is celebrated.

A one\-time home office setup allowance, monthly allowances for internet bills, child care allowance for new mothers/single parents.

Half\-yearly performance appraisals

Flexible working hours

Competitive salary

If you're a self\-driven ATPM / TPM passionate about program management, and process excellence, a key learner who likes to remain up\-to\-date with AI and other emerging tech trends, we'd love to hear from you!

Also, if you know someone who fits this role, please refer.