Quality Program Manager

About the role

Be yourself at Protolabs Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams. Why Protolabs? We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home. Join our team as a Quality Program Manager! This is an onsite role in Plymouth, MN Monday - Friday. At Protolabs, the Quality Program Manager plays a critical role in advancing our Quality Management System (QMS) and enabling world-class quality performance across the organization. This role is responsible for driving continuous improvement of the processes, tools, and information systems that support our quality ecosystem, ensuring they are scalable, effective, and user-friendly. As a strategic partner to cross-functional teams, the Quality Program Manager leads initiatives that enhance the usability, adoption, and effectiveness of quality systems, helping employees work more efficiently while strengthening compliance and operational excellence. This position offers the opportunity to influence enterprise-wide quality practices, solve complex challenges, and deliver meaningful improvements that support Protolabs' growth and commitment to customer satisfaction. In this role, you will collaborate with teams across the business to: Drive improvements to the Document Management System, enhancing functionality, user experience, and overall effectiveness. Identify and implement opportunities to optimize QMS processes, tools, and information systems, increasing efficiency, adoption, and value for users. Lead cross-functional quality improvement initiatives that strengthen system performance, streamline workflows, and support continuous improvement across the organization. Champion best practices in quality systems management, helping Protolabs scale its quality capabilities while maintaining a culture of excellence and innovation.