- Memonitor dan menganalisis performance Collection Cabang/Resort Corporate, meliputi Delinquency, Roll Rate, Recovery, Collection Effectiveness, dan indikator lainnya.
- Melakukan analisis Pareto untuk mengidentifikasi area prioritas, risiko, dan improvement.
- Memonitor pencapaian target serta realisasi komitmen Cabang/Resort Corporate.
- Menyiapkan report dan materi presentasi untuk kebutuhan Management/Stakeholder.
- Memberikan support dan analisis terkait transaksi operasional Collection, seperti Prepayment, Repossess, dan Restructure.
- Berkoordinasi dengan Cabang, Stakeholder, Data, dan System Team dalam mendukung kebutuhan operasional dan penyelesaian issue.
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