- Develop, review, and update IT policies, procedures, guidelines, and technical documentation.
- Support IT Governance and IT General Control (ITGC) implementation, including User Access Management, Change Management, IT Operations, and Backup & Recovery.
- Document business processes, identify risks and controls, and prepare control matrices.
- Support IT audit and compliance activities by preparing supporting documentation and audit evidence.
- Assist in IT risk assessments, IT maturity assessments, and monitoring of Key Risk Indicators (KRIs).
- Prepare professional reports, meeting minutes, analytical documents, and project presentations.
- Collaborate with stakeholders to ensure IT policies and controls align with applicable standards and best practices.
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