Responsibilities
- Prepare, develop, review, and maintain technical documentation for applications and information systems.
- Create and update application procedures, Standard Operating Procedures (SOPs), technical manuals, and operational guidelines.
- Document application architecture, application workflows, system processes, and application-related technical specifications.
- Gather technical information from developers, system analysts, application support teams, and other relevant stakeholders to ensure documentation accuracy and completeness.
- Translate complex technical information into clear, structured, and easy-to-understand documentation for technical and non-technical audiences.
- Ensure all technical documents comply with established documentation standards, formatting guidelines, and proper Indonesian language grammar and spelling conventions.
- Organize, maintain, and update technical documentation repositories to ensure document accessibility, consistency, and version control.
- Review existing technical documents and revise them to reflect application changes, system enhancements, and updated operational procedures.
- Prepare application workflow diagrams, process flowcharts, and supporting technical illustrations as required.
- Coordinate with relevant teams to validate technical information and obtain approval for completed documentation.
- Ensure all documents are delivered accurately and within the agreed timelines.
- Support continuous improvement of technical documentation standards, templates, and processes.
Requirements
- Minimum Diploma III (D3) in Information Technology, Computer Science, Information Systems, Technical Communication, or a related field.
- Good technical writing, documentation, and communication skills.
- Proficiency in documentation tools such as Microsoft Office, Google Docs, and other relevant documentation tools.
- Understanding of application procedures, application architecture, application workflows, and system processes.
- Ability to develop structured technical documents, including SOPs, technical manuals, application procedures, and workflow documentation.
- Ability to create application workflow diagrams, process flowcharts, and technical illustrations.
- Excellent Indonesian writing skills, with the ability to prepare clear, accurate, well-structured documents in accordance with proper Indonesian spelling and grammar conventions.
- Strong attention to detail, organizational skills, and the ability to maintain documentation accuracy and consistency.
- Ability to communicate effectively and collaborate with technical and non-technical stakeholders.
- Ability to manage multiple documentation tasks and meet established deadlines.
- Ability to learn independently and adapt to changes in application systems, technologies, and documentation standards.
About PT Lawencon Internasional
We are a rapid-growth and highly innovative IT company based in South Jakarta. We are looking for talented and motivated candidates to be part of our team.Our employees are youthfully enthusiatic and highly passionate about advancement in Information Technology. Thus, we invite you to futher develop your professional expertise and join us in our path to become the chosen software provider in business enterprise application. Contact us immediately.
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