Senior Data Analyst, Reporting & Operations
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**About the role**
Data Solutions is a global practice delivering end\-to\-end data and reporting solutions for key clients across Publicis Media. As a Senior Data Solutions Manager, you’ll act as a bridge between business and technical teams, leading the delivery of data\-driven solutions and ensuring client needs are translated into impactful reporting products.
**Client Team Management \& Client Support**
* Providing best\-in\-class service to the client team, grouping together wider technical support to achieve this * Delivering timely responses and solutions to adhere to client needs, communicating effectively on status * Effectively prioritising workload across the client for maximum satisfaction * Regular meetings with feedback to make sure that we are servicing correctly as a reporting team * Understanding what the client needs are and how to pre\-emptively guide them towards solutions **Data Integrations \& Quality Assurance**
* Maintaining the quality of the data in the Dashboards, ensuring alignment between source and platform and liaising with technical teams to ensure end\-to\-end accuracy of data * Data explorations in media platforms UI for new/change requirements delivering results to the BI\-A team to build * Defining CatchAll templates with internal teams, building out QA solutions for consistency * Building and signing\-off KPI and business rule solutions, working with the client team to ensure that their narrative is replicated in the reporting build * Defining and setting up scheduled reports in platform UI and/or organising delivery by third parties **Dashboard Build \& Maintenance**
* Preparing dashboard wireframes for Client Team/Client, briefing the developers after sign\-off is complete * Providing QA Dashboard briefings together with Data Quality teams, ensuring the visualisations are clear for fixes to be implemented * Setting\-up and managing access to the dashboards by 2FA * Ownership of Dashboard embeddings * Working with Technical teams to test Dashboard to ensure they fulfil Client requirements * Troubleshooting errors on Dashboard, liaising with Technical teams through to completion * Experience within a data, development or operations role * Experience with data and BI technologies or strong technical affinity (tools such as PowerBI, Datorama, Data Studio, Birst, SQL etc.) * Strong communication skills * Passionate about the advertising and marketing industry * Self\-motivated and excited about new technologies and processes * Strong organisational skills, attention to detail and adherence to deadlines
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