We’re looking for an organized, communicative Virtual Assistant who can represent Quali‑T professionally across multiple channels. You should be confident working independently, handling day-to-day requests, and applying sound judgment to solve problems quickly and accurately.
Required experience and skills:
- Proficiency with Google Sheets and Microsoft Excel, including spreadsheet management.
- Strong email management skills and the ability to write clear, professional messages.
- Experience or comfort with social media marketing tasks (supporting content and communication as assigned).
- Excellent WhatsApp communication, including professional written communication and responsiveness.
- Excellent verbal communication skills with a professional phone manner.
- Ability to handle incoming and outgoing calls and conduct follow-ups.
- Strong organizational skills, attention to detail, and effective time management.
- Ability to work independently with minimal supervision while maintaining high quality.
- Good judgment, common sense, initiative, and the ability to think critically and “outside the box”.
Professional communication expectations: We will expect you to communicate confidently with clients, internal team members, and vendors through WhatsApp and email, ensuring clarity, accuracy, and a positive experience.
Nice to have: Prior experience in construction or roofing administration is a plus.
We are seeking a proactive Virtual Assistant to support ongoing administration and communication for Quali‑T. In this role, we will rely on you to keep information organized, respond promptly, and coordinate follow-ups so our team can move faster with fewer interruptions.
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Manage data and reporting using Google Sheets and Microsoft Excel, including spreadsheet updates and routine checks.
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Handle email management: triage inboxes, draft and respond to correspondence, and ensure messages are routed to the right person.
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Support WhatsApp communication with clients, team members, and vendors, including clear written messaging and timely follow-ups.
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Assist with social media marketing tasks, such as scheduling or preparing content (as assigned), and maintaining consistent communication.
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Professionally manage incoming calls and conduct outgoing calls as needed, including call follow-ups and updates.
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Use strong organizational skills to prioritize tasks, maintain accuracy, and meet deadlines with minimal supervision.
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Background or exposure to construction or roofing administration.
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Experience supporting appointment scheduling, job tracking, or vendor/client coordination in an administrative capacity.
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Comfort using multiple communication channels (email, calls, and WhatsApp) in a fast-paced environment.
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Basic familiarity with social media content planning or engagement processes.
Hours: Full Time.
We focus on clear communication, structured workflows, and dependable support for both clients and teams. If you enjoy organized, multi-channel coordination and want to contribute to smooth day-to-day operations at Quali‑T, we’d love to hear from you.
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