Quality Assurance Engineer

Position Overvie

The Quality Assurance Engineer is responsible for supporting the QA Manager through the hands-on design, execution, and reporting of QA activities across iteration, release, regression, manual, API, and automation testing.

The role works as an active member of the QA team, provides hands-on testing across manual, API, and automation activities, follows agreed QA standards, and helps maintain high levels of product quality across delivery. The Quality Assurance Engineer works under the guidance of the QA Manager and collaborates closely with QA team members and project test resources

The role also contributes to the maintenance, stability, and continuous improvement of QA environments and laboratory setups to ensure reliable and efficient testing

Key Responsibilities

• Contribute to the planning and execution of QA activities under the guidance of the QA Manager.
• Raise QA-related issues, blockers, risks, and queries promptly with the QA Manager or senior QA colleagues.
• Carry out assigned QA activities across functional, regression, exploratory, and automation testing, covering API, Web, and Apps.
• Review requirements, stories and PBIs, and their acceptance criteria for testability and risk.
• Apply risk-based testing approaches to prioritise testing efforts based on business impact and technical complexity.
• Engage in early design and backlog refinement to ensure testability.
• Design and execute test cases using appropriate test design techniques.
• Perform manual, API, integration, system, regression, and end-to-end testing activities.
• Automation and CI/CD:

• Contribute to the implementation and maintenance of automated tests within existing frameworks
• Identify opportunities for automation to improve coverage and efficiency
• Support the integration of automated tests into CI/CD pipelines with appropriate quality gates and reporting
• Analyse automated test results and identify failures related to product, test data, environment, or scripts

• Raise, track, and retest defects with clear evidence and impact assessment.

• Report progress, test coverage, blockers, and risks on assigned QA work.

• Follow consistent QA standards and share knowledge with other QA team members.

• Work closely with Developers, Product Owners, Scrum Masters, DevOps, Support, and other stakeholders.

• Contribute to continuous improvement of QA processes, test coverage, automation reliability, and reporting.

• Contribute to non-functional testing activities including performance, security, and reliability testing.

• Support the setup, maintenance, and monitoring of QA environments and laboratory infrastructure and help ensure that the test environments are stable, available, and aligned with testing needs. Key Expectations

• Provide clear, timely, and evidence-based QA updates.

• Ensure assigned QA work is planned, visible, tracked, and aligned with sprint/release and business priorities.

• Challenge unclear requirements, weak acceptance criteria, and quality risks early.

• Demonstrate strong defect quality, test discipline, and consistent QA practices.

• Help ensure that testing is sufficiently deep, risk-based, and aligned to business impact.

• Identify blockers, help resolve issues, and escalate risks appropriately.

• Maintain a quality-first mindset while supporting effective and timely delivery. Key Deliverables

Area

Expectation

Test scenarios and test cases

Clear coverage of requirements, risks, and acceptance criteria.

Test execution results and evidence

Objective evidence of pass/fail outcomes and release readiness.

Defect reports and retest outcomes

Clear, reproducible defects and timely validation of fixes.

Regression test reports

Evidence of impact coverage for sprint and release changes.

Automation execution summaries

Clear triage of product, environment, data, and script failures.

QA progress and risk updates

Regular visibility of test progress, blockers, and quality risks.

Test coverage and release readiness summaries

Concise reporting for stakeholders and release decisions.

Process improvement recommendations

Practical improvements to QA delivery, standards, and reporting.

QA Environment

Environment readiness

Success Measures

Area

Expectation

QA visibility

QA activities are planned, visible, and tracked throughout the sprint.

Risk escalation

QA blockers and risks are escalated early and with clear evidence.

Defect quality

Defects are clear, reproducible, evidence-based, and appropriately prioritised.

Release assurance

Regression and release-critical testing are completed to agreed standards.

Automation triage

Automated test results are reviewed and correctly classified.

Standardisation

QA standards are consistently followed in own work.

Stakeholder confidence

Stakeholders have clear visibility of product quality and release readiness.

Automation Contribution

Contributes to improved automation coverage and reliability

Required Skills and Experience

• Proven experience in software quality assurance and test delivery.

• Good manual functional, regression, integration, and system testing experience.

• Experience with API testing tools such as Postman, Newman, Swagger/OpenAPI, Playwright, or equivalent.

• Good understanding of HTTP methods, status codes, request/response payloads, and API validation.

• Experience working in Agile/Scrum delivery teams.

• Experience reviewing requirements, acceptance criteria, PBIs, and bugs.

• Strong defect management skills, including clear evidence, severity assessment, and retesting.

• Ability to analyse automated test results and support automation failure triage. Exposure to running automated tests in CI/CD pipelines with quality gates

• Ability to provide test results and pipeline insights to inform release decisions

• Ability to use AI to generate/update test scenarios & test code, as well using AI to review test results and other outputs to ensure repeatable outcomes

• Some hands-on experience with test automation frameworks

• Ability to contribute to automated test design and development

• Good communication, prioritisation, and teamwork skills.

• Willingness to learn, share knowledge, and support other QA team members. Desirable Skills

• Experience with Azure DevOps, test plans, pipelines, dashboards, or work item management.

• Experience with automated API or UI test frameworks.

• SQL/database validation experience.

• Exposure to performance testing tools such as JMeter.

• Experience producing QA metrics, test reports, coverage reports, or release readiness reports.

• ISTQB certification or equivalent demonstrable testing knowledge.

• Exposure to AI-assisted testing tools and techniques (e.g., test generation, defect analysis, test optimisation) Pay dependent on experience

Benefits

• Commencement: ASAP
• Full Time Position, 37.5 hours/week, Mon-Fri
• Location: Dudley, West Midlands
• Travel: Some occasional international travel may be required
• Annual bonus up to 4%
• Vacation: 33 days (includes bank holidays and end of year closure)
• Excellent working conditions
• Team Building
• 7% company pension contribution
• Cycle to work and EV car schemes

About Mitsubishi Electric Iconics Digital Solutions, Inc.

Mitsubishi Electric Iconics Digital Solutions, Inc., headquartered in Foxborough, Massachusetts, is a global leader in industrial automation, smart and sustainable buildings, and digital transformation software. Our innovative HMI, SCADA, and Smart Building solutions help organizations around the world visualize, monitor, and optimize their most critical assets and environments.

With a presence in over 100 countries and trusted by more than 70% of Global 500 companies, we’re proud to play a key role in shaping the future of manufacturing, infrastructure, and the built environment sectors. Backed by more than 40 years of technological innovation and deep industry expertise, we deliver flexible, scalable, and high-performance solutions that drive operational efficiency and continuous improvement.

What makes us different is our people. We are a global, collaborative community of innovators, problem-solvers, and forward-thinkers who are passionate about making a meaningful impact. Whether you’re working alongside colleagues across Europe, the Americas, or Asia, you’ll be part of a team that values knowledge sharing, diverse perspectives, and continuous learning.

We are committed to creating an environment where employees can grow, contribute, and thrive—offering opportunities to work on cutting-edge technology, tackle real-world challenges, and help build smarter, more sustainable communities.

As a testament to our excellence and strong partnership with Microsoft, Mitsubishi Electric Iconics Digital Solutions has been recognized as a seven-time Microsoft Partner of the Year award winner.

Join us and be part of a global organization where your ideas matter, your growth is supported, and your work helps shape the future.

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