Job Summary
We are looking for a Senior Business & Technical Project Manager to lead the end-to-end delivery of business and technology projects. This role will serve as the primary point of coordination between business stakeholders and technical delivery teams, ensuring that business objectives are translated into clear requirements, project plans, deliverables, and acceptance criteria.
The successful candidate will be comfortable working across both business and technical environments, coordinating teams such as Development, QA, Infrastructure, Security, and other technical specialists. The role will be responsible for project governance, stakeholder communication, risk and dependency management, delivery tracking, and ensuring projects are completed within agreed scope, schedule, quality, and business expectations.
Key Responsibilities
Business Engagement & Requirements
- Act as the primary project management contact between business stakeholders and technical delivery teams.
- Work with Business Owners and stakeholders to understand business objectives, priorities, challenges, and expected outcomes.
- Facilitate requirements clarification and ensure business requirements are sufficiently defined before technical delivery begins.
- Translate business needs into clear project scope, objectives, deliverables, milestones, and acceptance criteria.
- Identify and clarify unclear requirements, assumptions, dependencies, and priorities.
- Ensure business and technical teams maintain a shared understanding of project scope and expected outcomes.
- Coordinate business decisions, requirements validation, User Acceptance Testing (UAT), and final acceptance.
Technical Delivery Management
- Manage application and digital initiatives from project initiation through implementation and closure.
- Work closely with Development, QA, Technical Leads, Infrastructure, Security, and other technology teams to establish delivery plans and approaches.
- Facilitate technical discussions while maintaining the responsibilities of Technical Leads and subject matter experts.
- Ensure technical activities and deliverables remain aligned with approved business requirements.
- Track development, testing, defect resolution, integration, deployment, and implementation readiness activities.
- Manage dependencies across Development, QA, Infrastructure, Security, Business, and other supporting teams.
- Identify technical risks, constraints, issues, and blockers and coordinate appropriate resolution.
- Monitor technical deliverables to ensure they meet agreed quality and acceptance requirements.
End-to-End Project Management
Project Initiation
- Define business problems, objectives, expected outcomes, and project scope.
- Identify key stakeholders, assumptions, constraints, dependencies, and high-level risks.
- Develop project charters and initial project plans.
- Establish project governance, communication, and reporting structures.
Project Planning
- Develop and maintain detailed project plans, schedules, milestones, and dependencies.
- Define project deliverables, ownership, timelines, and resource requirements.
- Coordinate estimates and resource planning with technical teams.
- Establish and maintain RAID logs covering risks, assumptions, issues, and dependencies.
- Ensure project requirements and scope are sufficiently defined before execution.
Project Execution
- Coordinate Business, Development, QA, Infrastructure, Security, and other supporting teams.
- Track project progress against agreed milestones and delivery commitments.
- Facilitate project meetings, working sessions, and decision-making.
- Manage issues, dependencies, escalations, and action items.
- Coordinate UAT, implementation readiness, deployment activities, and business acceptance.
Monitoring & Control
- Monitor project scope, schedule, risks, issues, actions, decisions, and dependencies.
- Maintain RAID logs and provide regular project status reports.
- Identify schedule, scope, resource, and delivery variances and coordinate recovery plans when required.
- Escalate issues requiring management or business decisions.
- Manage changes that may affect project scope, timeline, resources, or deliverables.
- Provide clear and concise project reporting to stakeholders and management.
Project Closure
- Coordinate final acceptance of project deliverables.
- Ensure project documentation and operational handover are completed.
- Track outstanding actions through completion or transition to support teams.
- Facilitate lessons learned and formal project closure.
Stakeholder Management
- Build effective working relationships with Business Owners, Product/Application Owners, Technical Leads, Development, QA, Infrastructure, Security, vendors, and PMO teams.
- Adjust communication based on the audience and project needs.
- Communicate business outcomes, project risks, decisions, and priorities to senior stakeholders.
- Communicate requirements, dependencies, defects, technical constraints, and delivery issues effectively with technical teams.
- Facilitate cross-functional collaboration and decision-making throughout the project lifecycle.
- Provide timely escalation and follow-through on issues requiring stakeholder or management attention.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business, Project Management, or a related field is preferred.
- Proven experience managing business and technology projects from initiation through implementation and closure.
- Experience working with both business stakeholders and technical delivery teams.
- Strong understanding of software/application project delivery, including development, testing, UAT, deployment, and implementation.
- Experience coordinating cross-functional teams such as Development, QA, Infrastructure, Security, and Business.
- Strong understanding of project management principles, governance, scope, schedule, risk, issue, dependency, and change management.
- Experience creating and maintaining project plans, RAID logs, status reports, project charters, and other project documentation.
- Strong requirements gathering, analysis, documentation, and stakeholder management skills.
- Excellent communication, facilitation, organization, and problem-solving skills.
- Ability to manage multiple priorities and coordinate projects involving multiple teams and dependencies.
- Ability to communicate effectively with both technical and non-technical stakeholders.
Preferred Qualifications
- Project management certification such as PMP, PRINCE2, Scrum Master, or equivalent is an advantage.
- Experience with Agile, Waterfall, or hybrid project delivery methodologies.
- Experience working in a PMO or structured project governance environment.
- Experience managing application, digital transformation, or technology initiatives.
- Familiarity with project management and collaboration tools such as Jira, Confluence, Microsoft Project, Azure DevOps, or similar platforms.
Key Skills
- Project Management
- Business & Technical Stakeholder Management
- Requirements Gathering
- Business Analysis
- Application & Digital Project Delivery
- Project Planning & Governance
- Risk & Issue Management
- Dependency Management
- Change Management
- UAT Coordination
- Software Development Lifecycle (SDLC)
- Agile / Waterfall / Hybrid Methodologies
- Stakeholder Communication
- Vendor Management
- Project Reporting
- Cross-functional Team Coordination
- Problem Solving
- Facilitation and Decision Management
Job Types: Full-time, Fixed term
Experience:
- Technical project management: 5 years (Required)
Work Location: Hybrid remote in Alabang
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