Rainclear is the largest distributor of metal rainwater systems in the UK. Since its inception in 2004 the company has built a reputation for high quality products and customer service providing next day delivery on over 700 product lines from their warehouse in Swindon.
The company has ambitious growth plans and wants to expand its online presence into other product areas. Part of The Alumasc Group plc, a UK based supplier of premium building and precision engineering products. The majority of the group's business is in the area of sustainable building products that enable customers to manage energy and water use in the built environment.
The Role
The person will be required to liaise with new and existing customers, identify specific material requirements and secure material schedules for generating quotations, this will include drawing take-off and reviewing of tender documentation. Working with the team, the person will be responsible for chasing and securing orders from these quotations and ensuring that orders are progressed in line with customer expectation. The individual will be responsible for generating new business, through proactive projects targeting specific customer types and industries. They will build work with the team to build strong relationships with existing account and continue to grow sales.
Main Duties
You will be required to assist a small but dedicated team of individuals in providing quick and accurate advice to customers on the best solution for their rainwater systems. The company deals with a number of customer types within the industry including, installers, merchants and homeowners. The candidate must have the ability to communicate effectively with customers and provide exceptional customer service levels including pricing, technical assistance and producing material schedules from customer drawings.
· Following up quotations and proactively calling customers
· Working with the team to target new customers and generate repeat business opportunities
· Dealing with customer enquiries
· Drawing take-offs
· Generating quotations
· Answering the telephone
· Processing orders
Candidate Essential Skills/Requirements
The candidate should have 2-3 years’ experience within a sales environment, a practically minded individual with a technical approach would be beneficial and a willingness to learn about the company’s products and services offer is essential. The successful candidate should have;
· Experience within a customer focused environment
· Experience within the building/roofing industry is preferable, but not essential
· Have the ability to communicate well at all levels with excellent interpersonal skills
· Work in an organised and methodical manner
· Competent IT skills with experience of ERP systems (N.B. Training of the company’s ERP system will be provided)
· Good levels of numeracy & literacy
· Current driving license
Job Types: Full-time, Permanent
Pay: £33,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
Work Location: In person