Villa Rental Agency / Mallorca: Sales & Product Manager (m/f/div)
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Reach the decision-maker — $5About the role
**About us**
ralfsfincas is a curated travel company focused on handpicked fincas and villas in Mallorca. Founded by experienced entrepreneurs in this market, we are building something deliberately different:
No mass listings. No anonymous platform. Instead: quality, personal relationships, and honest advice.
We are a small, founder\-led team in an early stage \- highly committed, fast\-moving, and focused on building a premium product with real substance.
This is not a corporate job. This is an opportunity to help build something from the ground up.
**Your role**
This role combines **Sales and Product responsibility**.
You will work directly with customers and property owners, with the goal of:
* generating high\-quality bookings * improving and expanding our finca portfolio
You will be involved across the entire value chain — from first customer contact to onboarding new properties.
**Your responsibilities**
**Sales \& Customer Management**
* Handle booking inquiries via email * Provide phone\-based customer advice (incl. occasional weekends) * Convert inquiries into bookings through high\-quality, personal consultation * Manage and process bookings in our internal backend system
**Product \& Portfolio Development**
* Identify and onboard new finca properties (including cold outreach to owners) * Guide owners through our onboarding process (contracts, setup, positioning) * Coordinate photographers and content creation (images, videos, descriptions) * Ensure high quality and consistency across all listings
**Partner \& Internal Communication**
* Communicate with finca owners in Spanish (email, phone, WhatsApp) * Collaborate with internal teams (accounting, marketing, product, IT, management) * Act as a bridge between customer demand and product supply
**Optimization \& Operations**
* Identify weaknesses in processes, listings, or conversion — and improve them * Work with CRM systems and modern tools efficiently * Use AI and digital tools to solve problems and increase efficiency * Prioritize tasks independently and manage your own workload
**Your profile**
**Must\-have skills**
* Fluent in **German and English**, good **Spanish skills** * Based in **Berlin** (hybrid work possible, 2 days/ week in the office) * Strong communication and sales skills * Confident working with CRM systems and digital tools * Good analytical and problem\-solving abilities * Solid understanding of numbers and commercial thinking * High level of self\-organization, especially in remote work * Ability to prioritize tasks independently and work efficiently
**Bonus (nice to have)**
* Knowledge of Mallorca or the travel industry * Commercial training or business background * Experience in sales, hospitality, or marketplaces
**Your mindset**
We are looking for someone who:
* Thinks **entrepreneurially**, not just operationally * Takes **ownership** instead of waiting for instructions * Is **hands\-on** and gets things done * Has a strong **sense for quality and detail** * Is flexible and comfortable working across different areas * Is willing to go the extra mile when needed
This role is **not for you** if:
* you are looking for strict 9–5 working hours * you need clearly defined structures for everything * you prefer a purely specialized role
This role **is for you** if:
* you want responsibility and real impact * you enjoy building and improving things * you want to be part of a small, committed team
**What we offer**
* Direct collaboration with experienced founders * High level of responsibility and ownership * Fast decision\-making, no corporate bureaucracy * A meaningful role in building a premium travel brand * A team that is committed, driven, and hands\-on
If this sounds like the right challenge for you, we look forward to receiving your application! You can apply directly here via Indeed or send your documents by email to jobs@ralfsfincas.de.
Job Type: Full\-time
Pay: 37\.000,00€ \- 40\.000,00€ per year
Language:
* German and English (Required) * Spanish (Required)
Work Location: In person
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