Brief Job Description:
1. Quality Assurance & Control
- Develop and implement quality management systems (QMS).
- Establish quality standards for raw materials, in-process production, and finished goods.
- Approve incoming raw materials (fabrics, trims, chemicals, packaging, cosmetic ingredients, footwear components).
- Monitor production processes to ensure adherence to quality standards.
- Manage final inspections before shipment.
2. Compliance & Regulatory Management
- Ensure compliance with industry regulations and standards such as:
- Apparel & Footwear: ISO standards, ASTM, AQL, CPSIA, REACH.
- Cosmetics: GMP, FDA regulations, EU Cosmetic Regulation.
- Coordinate with consultants for ongoing activities/concerns.
- Maintain documentation for audits and certifications.
- Coordinate internal and external audits.
3. Testing & Inspection
- Oversee laboratory testing (fabric strength, color fastness, cosmetic stability, microbiological testing, footwear durability).
- Approve product samples and pre-production samples.
- Monitor AQL inspection processes.
- Investigate product failures and customer complaints.
4. Supplier Quality Management
- Conduct supplier audits and performance reviews.
- Ensure suppliers meet required quality standards.
5. Team Leadership
- Lead and train quality inspectors and QA teams.
- Develop SOPs and quality manuals.
- Conduct training on quality standards and compliance.
6. Continuous Improvement
- Analyze defect trends and implement corrective and preventive actions.
- Use quality tools such as Six Sigma, Root Cause Analysis, Pareto Analysis.
- Drive process improvement initiatives to reduce waste and rework.
7. Reporting & Documentation
- Prepare quality reports for senior management.
- Maintain quality records, inspection reports, and audit documentation.
- Track KPIs such as defect rate, return rate, rework percentage, and customer complaints.
Key Result Areas:
- Product Quality Assurance
- Regulatory & Compliance Management
- Process Quality Control
- Supplier Quality Management
- Laboratory & Testing Management
- Customer Satisfaction & Complaint Management
- Continuous Improvement & Cost of Quality
- Team Development & Leadership
- Reporting & Quality Metrics
Skills required
- Strong analytical and problem-solving skills
- Knowledge of testing standards (AQL, ASTM, ISO)
- Leadership and team management
- Attention to detail
- Regulatory knowledge
- Communication and reporting skills
Educational /Professional Qualification:
- Bachelor’s degree in Textile Engineering, Chemical Engineering, Industrial Engineering, Quality Management, or related field.
- Certification in Six Sigma, ISO Lead Auditor (preferred)
Work Experience:
- 5–10 years of experience in quality management within the apparel industry. Exposure to cosmetics or footwear categories will be an added advantage.
- Strong knowledge of ISO standards and GMP.
- Experience with regulatory compliance (FDA, EU regulations for cosmetics).
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