Montréal, Quebec H1A 0A1 Posted September 9th, 2026
Job Type: Full Time
Job Category: IT
Job Description
Job Title: Core SRE Engineer
Job Type: Full Time
Location: Montreal, QC (Hybrid)
Job Description
We are seeking an experienced Core SRE Engineer with 8+ years of IT experience and strong expertise in Linux/Unix, Python, Shell Scripting, monitoring, application support, and site reliability engineering. The ideal candidate will have hands-on experience supporting enterprise middleware and BI platforms, managing production environments, troubleshooting complex incidents, and improving system reliability through automation.
The role involves L3/global production support, infrastructure management, incident and problem management, automation, and close collaboration with engineering and development teams.
Key Responsibilities
- Provide Level 3 SRE and production support for enterprise middleware and application platforms.
- Manage and support applications and tooling involving Apache ZooKeeper, Ansible Automation Platform, and Terraform.
- Act as the highest level of escalation for production incidents and service stability issues.
- Troubleshoot complex Linux/Unix, application, middleware, VMware, and load-balancer issues.
- Monitor application and infrastructure health using Splunk, Grafana, Prometheus, and Loki.
- Participate in incident, change, escalation, and problem management activities.
- Collaborate with engineering and development teams to resolve production issues and improve service reliability.
- Automate operational processes using Python, Shell scripting, Ansible, and Terraform to reduce manual effort and operational toil.
- Support code releases and coordinate with development teams during application deployments.
- Manage production escalations and participate in on-call/weekend support as required.
- Prepare and submit operational reports and coordinate with multiple stakeholders.
- Maintain strong documentation and ensure effective knowledge transfer across global teams.
Required Skills & Qualifications
- 8+ years of overall IT experience, with 8+ years in SRE or a similar production support role.
- Advanced hands-on experience with Linux/Unix administration and support.
- Strong Shell scripting and Python programming skills.
- Experience with Splunk and/or Grafana, Prometheus, and Loki monitoring stacks.
- Working knowledge of Veritas Cluster Service, Load Balancers, and VMware.
- Strong understanding of ITIL principles and IT service management practices.
- Experience supporting BI platforms and enterprise middleware environments.
- Strong troubleshooting and outage-management capabilities.
- Excellent written and verbal communication skills.
Preferred Skills
- Experience with Ansible playbooks and Ansible Automation Platform administration.
- Experience with Terraform, particularly Terraform Enterprise.
- Knowledge of Docker and Kubernetes/OpenShift.
- Experience with Git, Bitbucket, and CI/CD toolchains.
- Knowledge of Agile methodologies.
- Good understanding of JVMs and garbage collection mechanisms.
- Experience with relational databases.
- Application support, production release, and development team coordination experience.
Key Competencies
- Strong analytical and problem-solving skills.
- Ability to manage multiple priorities in high-pressure production environments.
- Strong ownership and escalation-management capabilities.
- Ability to automate repetitive operational processes and reduce system downtime.
- Excellent stakeholder coordination and communication skills.
- Willingness to participate in weekend and on-call support.
Required Skills
Cloud Developer Data / Python Engineer Database Administrator DevOps Engineer Python / DevOps Engineer
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