Role overview:
The IT manager is responsible for defining and executing the enterprise IT strategy that underpins the company’s corporate, commercial, and operational functions. This role has full accountability for:
- Enterprise applications
- IT infrastructure and cloud platforms
- Data governance
- Cyber security and IT service delivery
About the role:
- ServiceNow (ITSM, workflow automation, service management)
- Google Workspace (collaboration, email, identity)
- Microsoft Azure (infrastructure, compute, identity, security)
- Sage 300 (finance, procurement, reporting)
Job responsibilities:
IT strategy and governance:
- Define and execute a 3–5-year enterprise IT strategy
- Align IT Road map with corporate and commercial objectives
- Establish governance frameworks aligned to ISO, ITIL, and best practice standards
- Act as the custodian of enterprise architecture and standard
Enterprise applications and integration:
- Own the end-to-end life cycle of all enterprise applications
- Ensure tight integration between:
- ITSM / workflow platforms (ServiceNow)
- ERP systems (Sage 300)
- Collaboration and identity platforms (Google Workspace)
- Cloud data and application platforms (Azure)
- Drive automation and digitisation of business processes
- Ensure data consistency and integrity across systems
Cloud and infrastructure (Azure-Centric):
Architect and manage enterprise workloads on Azure:
- Virtual machines and application hosting
- Identity and access (Entra ID)
- Secure connectivity and services
- Ensure high availability, resilience, and disaster recovery capability
- Optimize cloud cost, performance, and scalability
IT operations and service delivery:
- Own enterprise IT service delivery across all business units
- Establish and maintain:
- SLAs / OLAs
- Incident, problem, and change management processes (via ServiceNow)
- Ensure consistent, reliable end-user experience
- Oversee collaboration tools, endpoints, and user support services
Cyber security and risk management:
- Define and enforce enterprise cyber security strategy:
- Identity and access management
- Endpoint and cloud security
- Data protection and governance
- Ensure compliance with:
- POPIA
- Internal security policies
- Industry best practices (ISO 27001 aligned)
Qualifications:
- Bachelor’s degree in computer sciences or related field
Required certificates:
- AZ-104 – Azure Administrator
- MS-102 – Microsoft 365 Administrator
- SC-300 – Identity and Access Administrator
- AZ-305 – Azure Solutions Architect
- MD-102 – Endpoint Administrator
- SC-100 – Cyber security Architect
- SC-200 – Security Operations Analyst
Role overview:
The IT manager is responsible for defining and executing the enterprise IT strategy that underpins the company’s corporate, commercial, and operational functions. This role has full accountability for:
- Enterprise applications
- IT infrastructure and cloud platforms
- Data governance
- Cyber security and IT service delivery
About the role:
- ServiceNow (ITSM, workflow automation, service management)
- Google Workspace (collaboration, email, identity)
- Microsoft Azure (infrastructure, compute, identity, security)
- Sage 300 (finance, procurement, reporting)
Job responsibilities:
IT strategy and governance:
- Define and execute a 3–5-year enterprise IT strategy
- Align IT Road map with corporate and commercial objectives
- Establish governance frameworks aligned to ISO, ITIL, and best practice standards
- Act as the custodian of enterprise architecture and standard
Enterprise applications and integration:
- Own the end-to-end life cycle of all enterprise applications
- Ensure tight integration between:
- ITSM / workflow platforms (ServiceNow)
- ERP systems (Sage 300)
- Collaboration and identity platforms (Google Workspace)
- Cloud data and application platforms (Azure)
- Drive automation and digitisation of business processes
- Ensure data consistency and integrity across systems
Cloud and infrastructure (Azure-Centric):
Architect and manage enterprise workloads on Azure:
- Virtual machines and application hosting
- Identity and access (Entra ID)
- Secure connectivity and services
- Ensure high availability, resilience, and disaster recovery capability
- Optimize cloud cost, performance, and scalability
IT operations and service delivery:
- Own enterprise IT service delivery across all business units
- Establish and maintain:
- SLAs / OLAs
- Incident, problem, and change management processes (via ServiceNow)
- Ensure consistent, reliable end-user experience
- Oversee collaboration tools, endpoints, and user support services
Cyber security and risk management:
- Define and enforce enterprise cyber security strategy:
- Identity and access management
- Endpoint and cloud security
- Data protection and governance
- Ensure compliance with:
- POPIA
- Internal security policies
- Industry best practices (ISO 27001 aligned)
Qualifications:
- Bachelor’s degree in computer sciences or related field
Required certificates:
- AZ-104 – Azure Administrator
- MS-102 – Microsoft 365 Administrator
- SC-300 – Identity and Access Administrator
- AZ-305 – Azure Solutions Architect
- MD-102 – Endpoint Administrator
- SC-100 – Cyber security Architect
- SC-200 – Security Operations Analyst
Desired Skills:
- 3–5-year enterprise IT strategy
- Align IT Road map
- Cloud and infrastructure (Azure-Centric):
- IT operations and service delivery:
- Cyber security and risk management:
- Degree
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