The Community Manager oversees the daily operations of the wellness studio while serving as the primary driver of community engagement, member satisfaction, and experiential programming. This leader manages staff performance, ensures the delivery of luxury-level guest experiences, and brings the brand to life through events, partnerships, and curated wellness activations.
Key Responsibilities
1. Community Building & Member Experience
Build strong relationships with members to foster loyalty, personalized care, and community culture.
Implement initiatives that improve member engagement, satisfaction, and retention
2. Brand Collaborations & Partnerships
Identify and establish collaborations with wellness, beauty, fitness, and lifestyle brands aligned with the studio’s ethos.
Manage planning and execution of product launches, brand activations, pop-ups, and co-branded experiences inside the club.
Oversee partnership logistics including vendor communications, scheduling, space allocation, licenses/permissions, and KPIs for event success.
6. Studio Events & Community Activations
Conceptualize and execute in-house workshops, member socials, wellness talks, expert sessions, and other special events.
Collaborate with marketing on content creation, promotions, and outreach for events and collaborations.
Track event performance, foot traffic, member satisfaction, and business impact.
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