About the Role
The Application Specialist – ROP Device is responsible for delivering effective product demonstrations to doctors and healthcare professionals, ensuring a clear understanding of the device, its features, and clinical benefits.
This role plays a critical part in supporting the sales team through impactful demonstrations, user training, and on-ground clinical support, including installation and troubleshooting in hospital settings. Strong communication skills and hands-on device expertise are essential for success in this role.
Key Responsibilities
- Deliver confident and effective product demonstrations to doctors, hospitals, and clinics
- Clearly explain device features, clinical benefits, and workflow to healthcare professionals
- Travel extensively to conduct demos and customer meetings across assigned regions
- Support the sales team in customer acquisition and conversion through impactful demonstrations
- Provide on-site training to doctors, nurses, and technicians on device usage
- Assist in device installation, setup, and initial onboarding at customer locations
- Address customer queries and provide technical and clinical clarifications
- Build strong knowledge of ophthalmic products, competitors, and clinical workflows
- Coordinate with internal teams to share feedback, resolve issues, and drive improvements
Technical Competencies
- Strong knowledge of ROP (Retinopathy of Prematurity) screening and diagnosis workflow
- Ability to perform and demonstrate live imaging procedures on neonatal patients
- Understanding of fundus imaging, image capture techniques, and quality optimization
Behavioral Competencies
- Excellent planning, prioritization, and time management skills
- Polite, respectful, and collaborative communication style
- Strong ownership of assigned tasks and goals
- Responsive, proactive, and solution-oriented mindset
Eligibility Criteria
- Bachelor’s degree in Optometry or a related field
- Freshers with a strong optometry background and knowledge of ROP (Retinopathy of Prematurity) are encouraged to apply
- Prior experience in ophthalmic devices or clinical applications is an added advantage
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