We are seeking an experienced Collections / Accounts Receivable Specialist to manage outstanding customer balances and ensure timely payment collection. The ideal candidate has strong communication skills and experience handling accounts receivable and vendor or customer follow-ups.
Key Responsibilities:
- Manage Accounts Receivable (A/R) and monitor outstanding invoices.
- Contact customers or vendors via phone and email to collect overdue payments.
- Follow up on past-due accounts and negotiate payment arrangements when necessary.
- Reconcile customer accounts and resolve payment discrepancies.
- Maintain accurate records of collection activities and account statuses.
- Coordinate with internal accounting and customer service teams to resolve billing issues.
- Prepare aging reports and provide updates on collection efforts.
Qualifications
- Previous experience in Accounts Receivable or Collections.
- Strong communication and customer service skills, especially over the phone.
- Ability to handle difficult conversations professionally and courteously.
- Proficiency in Microsoft Excel and accounting software (QuickBooks or ERP systems is a plus).
- Strong attention to detail, organization, and problem-solving skills.
- Ability to work independently and meet collection targets and deadlines.
Originally posted on Himalayas
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