Job Description Responsibilities
The Employee will fulfill duties in two primary capacities:
Field Application Engineer (75%)
The Employee will be responsible for executing technical sales support, pre-sales activities, and customer engagement. Key responsibilities include:
- Conduct technical discovery engagements, technical sales presentations, and product (value proposition) demonstrations.
- Create and deliver (both live and on demand) quality technical content to assist sales and marketing campaigns and initiatives.
- Quickly understand client technical and business challenges while establishing personal and company credibility with prospects, customers, and partners.
- Serve as a technical expert to help the Sales Team drive the sales process for assigned opportunities and accounts, thereby reducing the sales cycle.
- Expand the sales pipeline within targeted accounts and act as the primary technical liaison.
- Participate in strategic and tactical planning related to sales and business opportunities.
- Drive adoption and reinforce the value of Altium’s product portfolio by increasing subscription commitments, renewals, and brand loyalty.
- Continuously expand technical knowledge proactively by exploring technical content and the Altium product roadmap.
- Maintain knowledge of competitor products, features, and emerging technologies to strategically position Altium’s product capabilities with prospects and customers.
Trainer, Content Developer (25%)
As an External Contractor Certified Trainer & Content Developer, the Employee will:
- Train customers with a high level of professionalism using Altium Training Content.
- Deliver instructor-led training sessions to Altium customers.
- Maintain up-to-date knowledge of all training content provided to customers.
- Develop and update training content, including scripts, video storyboards, project examples, and independently create technical video series.
- Collaborate with internal departments for new product features and development.
- Provide mentorship and guidance to internal and external trainers.
- Deliver courses as appropriate and updated from time to time.
Qualifications
Experience with Altium Designer preferred but not essential.
Electrical/Electronics engineering background desired.
Some travel across Australia & New Zealand.