E-Commerce Manager
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Reach the decision-maker — $5About the role
At Rewind, we’re redefining luxury resale. Every day, we source incredible designer fashion from around the world and bring it to our customers at exceptional value. As demand continues to grow, we’re looking for a talented Shopify and E\-Commerce Growth Expert who is excited to help us scale.
This isn’t just another Shopify job. We’re looking for someone who wants to help build a brand, create an exceptional online shopping experience, and play a key role in our next stage of growth.
**Job Overview**
We are seeking a dynamic and results\-driven E\-Commerce Manager to lead our online sales platform and digital marketing initiatives. In this role, you will oversee the entire e\-commerce operation, ensuring an engaging and seamless shopping experience for customers while driving revenue growth. Your expertise in digital marketing, website management, and data analytics will be essential to optimize our online presence and maximize sales performance. This position offers an exciting opportunity to shape our digital strategy, innovate user engagement, and contribute to the company's overall success.
**Responsibilities**
* Supervise and lead small team of E\-Commerce associates to ensure tasks are completed efficiently, accurately, and on schedule while maintaining high productivity standards. * Price inventory using Shopify in accordance with Rewind pricing guidelines, collaborating with the Owner as required. * Create compelling visual content using Adobe Photoshop to enhance product listings and promotional materials. * Own and optimize our Shopify store to maximize conversions and customer experience. * Manage website merchandising, product collections, landing pages, navigation, product discovery, and overall site performance while ensuring alignment with brand standards. * Plan, create, and publish engaging content for the company's social media channels, responding promptly to customer inquiries and maintaining an active online presence. * Improve customer experience across all digital channels including site performance, merchandising, navigation, and product discovery. * Coordinate and optimize Google Ads and Meta advertising campaigns to increase qualified traffic and improve conversion rates. * Implement SEO best practices, conduct keyword research, and utilize Google Analytics and other analytics tools to monitor website performance, customer behaviour, and sales trends, translating insights into actionable improvements. * Continuously test, optimize, and improve all aspects of the online shopping experience through automation, AI tools, and new Shopify applications. * Monitor website performance through analytics tools, analyze customer behaviour, and adjust strategies accordingly for continuous improvement. * Recommend, implement, and manage Shopify apps, automations, and AI\-driven solutions that improve operational efficiency and customer experience. * Troubleshoot website issues and implement updates or customizations using HTML, CSS, JavaScript, and SQL where applicable.
**Requirements**
* Proven experience managing e\-commerce staff and platforms with a strong understanding of digital marketing strategies. * Understands conversion rate optimization, SEO and e\-commerce best practices. * Proficiency in WordPress website management along with SEO techniques and keyword research tools. * Hands\-on experience with Google Ads, Facebook/Instagram Advertising, Google Analytics, and email marketing platforms. * Strong graphic design skills using Adobe Photoshop and Adobe Creative Suite for content creation. * Knowledge of HTML, CSS, JavaScript, SQL for website customization and troubleshooting purposes. * Familiarity with analytics tools to interpret data insights for strategic decision\-making in digital marketing campaigns. * Excellent project management skills with the ability to coordinate multiple initiatives simultaneously. * Strong communication skills to collaborate effectively across teams and stakeholders. * Proactive, creative and a problem\-solver who thrives in a fast\-paced environment.
**Why Rewind?**
✨ Work with one of Canada’s most exciting luxury resale businesses.
✨ Be part of a passionate, entrepreneurial team that’s growing quickly.
✨ Help shape the future of our online business and make a real impact.
✨ Every day is different, with incredible designer collections, exciting new launches, and endless opportunities to innovate.
Join us as an E\-Commerce Manager to lead innovative online initiatives that captivate customers worldwide! Bring your passion for digital marketing, technical expertise, and creative flair to a vibrant team dedicated to excellence in e\-commerce excellence!
Pay: $20\.00\-$25\.00 per hour
Benefits:
* Extended health care * Paid time off * Store discount
Application question(s):
* What experience do you have managing a team?
Experience:
* Shopify: 1 year (preferred)
Work Location: In person
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